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~subject:"Relationship marketing"
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Yang, Feng
3
Yang, Yi-feng
3
Islam, Majidul
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Hsu, Cheng-Se
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Hu, Cuihua
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Huang, Zhimin
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Advances in business and management forecasting
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ECONIS (ZBW)
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1
Buy-online-and-pick-up-in-store strategy and showroom strategy in the omnichannel retailing
Yang, Feng
;
Li, Xue
;
Huang, Zhimin
- In:
Advances in business and management forecasting
13
(
2019
),
pp. 25-49
Persistent link: https://www.econbiz.de/10012154882
Saved in:
2
Online hot selling period and its impact on e-retailer's pricing strategies
Zhang, Juzhi
;
Gou, Qinglong
;
Yang, Feng
;
Liang, Liang
- In:
International journal of production research
54
(
2016
)
7/8
,
pp. 1899-1918
Persistent link: https://www.econbiz.de/10011495667
Saved in:
3
Customer returns model in a dual-channel supply chain
Yang, Feng
;
Zhao, Fuguo
;
Hu, Cuihua
- In:
Journal of modelling in management
10
(
2015
)
3
,
pp. 360-379
Persistent link: https://www.econbiz.de/10011522556
Saved in:
4
Studies of CRM : management capabilities and the mediating role of customer satisfaction
Hsu, Cheng-Se
;
Islam, Majidul
;
Yang, Yi-feng
- In:
International journal of business excellence
10
(
2016
)
2
,
pp. 264-282
Persistent link: https://www.econbiz.de/10011666285
Saved in:
5
The impact of company learning and growth capabilities on the customer-related performance
Islam, Majidul
;
Yang, Yi-feng
;
Mia, Lokman
- In:
Benchmarking : an international journal ; BIJ
19
(
2012
)
2
,
pp. 137-158
Persistent link: https://www.econbiz.de/10009547491
Saved in:
6
Service capabilities and customer relationship management : an investigation of the banks in Taiwan
Yang, Yi-feng
- In:
The service industries journal
32
(
2012
)
6
,
pp. 937-960
Persistent link: https://www.econbiz.de/10009538661
Saved in:
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