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Risk model
Lebensversicherung
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Yu, Tsu-Wei
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Chen, Mei Su
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Tseng, Lu-Ming
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Yu, Tsu-wei
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International journal of retail & distribution management
1
Managing service quality : MSQ ; an international journal
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
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Can non-life insurers improve policyholder relationships in onlie services?
Yu, Tsu-Wei
- In:
Total quality management & business excellence : an …
28
(
2017
)
8
,
pp. 825-839
Persistent link: https://www.econbiz.de/10011977050
Saved in:
2
The role of salespeople in developing life insurance customer loyalty
Yu, Tsu-Wei
;
Tseng, Lu-Ming
- In:
International journal of retail & distribution management
44
(
2016
)
1
,
pp. 22-37
Persistent link: https://www.econbiz.de/10011515551
Saved in:
3
Developing life insurer-insurance intermediary relationships
Yu, Tsu-wei
;
Chen, Mei Su
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
5
,
pp. 455-468
Persistent link: https://www.econbiz.de/10010422320
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