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~subject:"Roboter"
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Roboter
Chatbot
100
Artificial intelligence
57
Künstliche Intelligenz
55
chatbot
37
Consumer behaviour
25
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25
Beziehungsmarketing
24
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24
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19
artificial intelligence
17
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15
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12
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12
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11
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8
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8
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customer service
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6
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anthropomorphism
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Developing digital marketing : relationship perspectives
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ECONIS (ZBW)
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1
Machine learning-based automation of accounting services : an exploratory case study
Bavaresco, Rodrigo Simon
;
Nesi, Luan Carlos
;
Barbosa, …
- In:
International journal of accounting information systems
49
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014318143
Saved in:
2
Intelligent automation in hospitality : exploring the relative automatability of frontline food service tasks
Tuomi, Aarni
;
Ascenção, Mário Passos
- In:
Journal of hospitality and tourism insights
6
(
2023
)
1
,
pp. 151-173
Persistent link: https://www.econbiz.de/10013536103
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3
Living and working with service robots : a TCCM analysis and considerations for future research
De Keyser, Arne
;
Kunz, Werner H.
- In:
Journal of service management
33
(
2022
)
2
,
pp. 165-196
Persistent link: https://www.econbiz.de/10012880722
Saved in:
4
KI und Markenstimme : Optionen, Erkenntnisse und Agenden
Baumgarth, Carsten
;
Kirkby, Alexandra
- In:
Transfer : Zeitschrift für Kommunikation und …
68
(
2022
)
3
,
pp. 32-41
Persistent link: https://www.econbiz.de/10013473645
Saved in:
5
Are we already living with skynet? : anthropomorphic artificial intelligence to enhance customer experience
Hasan, Rakibul
;
Thaichon, Park
;
Weaven, Scott
- In:
Developing digital marketing : relationship perspectives
,
(pp. 103-134)
.
2021
Persistent link: https://www.econbiz.de/10012585849
Saved in:
6
Die Bedeutung von Chatbots im Kundenservice : Einsatzmöglichkeiten, Akzeptanz und Erfolgsfaktoren
Dirksen, Jessica Katharina
;
Schrills, Jean Niklas
-
2018
Persistent link: https://www.econbiz.de/10012875842
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