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~subject:"Service quality"
~subject:"United States"
~type_genre:"Fallstudie"
~type_genre:"Multi-volume publication"
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Service quality
United States
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59
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11
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ECONIS (ZBW)
15
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1
Service design at scale
Geuy, Bernadette
- In:
An introduction to industrial service design
,
(pp. 44-52)
.
2017
Persistent link: https://www.econbiz.de/10011582201
Saved in:
2
The synthetic control method for comparative case studies : an application estimating the effect of managerial discretion under performance management
Birdsall, Christopher
- In:
International public management journal
20
(
2017
)
1
,
pp. 49-77
Persistent link: https://www.econbiz.de/10011670901
Saved in:
3
Knowledge management of medical information resources and tools
Mi, Misa
;
Stefaniak, Jill E.
- In:
Cases on human performance improvement technologies
,
(pp. 244-269)
.
2015
Persistent link: https://www.econbiz.de/10011610830
Saved in:
4
The use of team-based learning as an approach to increased engagement and learning for marketing students : a case study
Chad, Paul
- In:
Journal of marketing education : JME
34
(
2012
)
2
,
pp. 128-139
Persistent link: https://www.econbiz.de/10009582116
Saved in:
5
Going global : strategies for study abroad at the School of Public Service, DePaul University, Chicago
Murphy, J. Patrick
;
Meyer, Victor
- In:
Nonprofit management & leadership
23
(
2012/13
)
1
,
pp. 137-151
Persistent link: https://www.econbiz.de/10009655196
Saved in:
6
Direct marketing and distribution : the case of Redbox
Schee, Brian A. Vander
;
Aurand, Timothy W.
;
Iacovelli, …
- In:
Journal of the Academy of Business Education : JABE
13
(
2012
)
2
,
pp. 137-149
Persistent link: https://www.econbiz.de/10009728812
Saved in:
7
Comparative analysis of quality function deployment methodologies : a case study analysis
Singh, Rahul K.
;
Elrod, Cassandra C.
;
Cudney, Elizabeth A.
- In:
Quality management journal : QMJ
19
(
2012
)
1
,
pp. 7-23
Persistent link: https://www.econbiz.de/10009500658
Saved in:
8
Delighting customers of management education in India : a student perspective, part I
Sahney, Sangeeta
- In:
The TQM journal : the international review of …
23
(
2011
)
6
,
pp. 644-658
Persistent link: https://www.econbiz.de/10009426880
Saved in:
9
Leadership, empowerment and customer satisfaction in teaching institutions : case study of a Pakistani University
Arif, Seema
;
Ilyas, Maryam
- In:
The TQM journal : the international review of …
23
(
2011
)
4
,
pp. 388-402
Persistent link: https://www.econbiz.de/10009247544
Saved in:
10
Exploration of multi-cultural teaching and learning in a collaborative virtual environment
Telli Yamamoto, Gonca
;
Featherstone, Michael D.
; …
- In:
Cases on innovations in educational marketing : …
,
(pp. 295-312)
.
2011
Persistent link: https://www.econbiz.de/10009406205
Saved in:
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