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~subject:"Service quality"
~type_genre:"Case study"
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Service quality
Structural equation model
32
Strukturgleichungsmodell
32
Consumer behaviour
5
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5
Beziehungsmarketing
4
Customer satisfaction
4
Dienstleistungsqualität
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Dahlgaard, Jens Jörn
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El-Geneidy, Ahmed
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Kanji, Gopal K.
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Thawesaengskulthai, Natcha
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Corporate sustainability as a challenge for comprehensive management
1
International journal of economics and financial issues : IJEFI
1
Research in transportation economics
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
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The relationships among service quality, customer satisfaction, and customer loyalty in library services
Wantara, Pribanus
- In:
International journal of economics and financial issues …
5
(
2015
)
1
,
pp. 264-269
Persistent link: https://www.econbiz.de/10011661417
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2
Enjoying loyalty : the relationship between service quality, customer satisfaction, and behavioral intentions in public transit
Van Lierop, Dea
;
El-Geneidy, Ahmed
- In:
Research in transportation economics
59
(
2016
),
pp. 50-59
Persistent link: https://www.econbiz.de/10011706711
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3
Hospital service quality measurement models : patients from Asia, Europe, Australia and America
Thawesaengskulthai, Natcha
;
Wongrukmit, Patcharin
; …
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 1029-1041
Persistent link: https://www.econbiz.de/10011440789
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4
Performance excellence : path to integrated management and sustainable success
Kanji, Gopal K.
- In:
Corporate sustainability as a challenge for …
,
(pp. 21-36)
.
2008
Persistent link: https://www.econbiz.de/10003731802
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