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Service quality
Beziehungsmarketing
14
Brand image
14
Brand management
14
Markenführung
14
Relationship marketing
14
Markenimage
13
Consumer behaviour
11
Croatia
11
Konsumentenverhalten
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Marketingmanagement
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Hotel industry
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Hotellerie
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Kroatien
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Integrated marketing communications (IMC)
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Brand
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Brand loyalty
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Customer satisfaction
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Kundenzufriedenheit
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Markenartikel
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Satisfaction
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Confidence
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Dienstleistungsqualität
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Italy
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Perceived quality
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Tourism
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Tourismus
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Brand equity
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Communication
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Einzelhandel
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High-quality hotels
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Information technology
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Šerić, Maja
4
Berenguer Contrí, Gloria
1
Fayos-Gardó, Teresa
1
Gil Saura, Irene
1
Krešić, Damir
1
Mikulić, Josip
1
Moliner-Velázquez, Beatriz
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Ruiz-Molina, Maria-Eugenia
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Ruiz-Molina, María Eugenia
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality and tourism insights
1
The international review of retail, distribution and consumer research
1
The journal of brand management : an international journal
1
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ECONIS (ZBW)
4
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1
The factor structure of medical tourist satisfaction : exploring key drivers of choice, delight, and frustration
Mikulić, Josip
;
Krešić, Damir
;
Šerić, Maja
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
8
,
pp. 1489-1512
Persistent link: https://www.econbiz.de/10012624209
Saved in:
2
A cross-cultural study on perceived quality in upscale hotels in Italy and Croatia
Šerić, Maja
- In:
Journal of hospitality and tourism insights
1
(
2018
)
4
,
pp. 340-366
Persistent link: https://www.econbiz.de/10011924290
Saved in:
3
The causal relationship between store equity and loyalty : testing two alternative models in retailing
Gil Saura, Irene
;
Šerić, Maja
;
Ruiz-Molina, María Eugenia
- In:
The journal of brand management : an international journal
24
(
2017
)
2
,
pp. 193-208
Persistent link: https://www.econbiz.de/10011724575
Saved in:
4
Analysing the fulfilment of service recovery paradox in retailing
Fayos-Gardó, Teresa
;
Moliner-Velázquez, Beatriz
; …
- In:
The international review of retail, distribution and …
27
(
2017
)
4
,
pp. 369-389
Persistent link: https://www.econbiz.de/10011772407
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