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~subject:"Service quality"
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Service quality
Indien
198
India
153
Theorie
49
Theory
49
Lieferkette
40
Supply chain
40
Nepal
37
Consumer behaviour
26
Konsumentenverhalten
26
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25
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25
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24
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24
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17
Welt
17
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17
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16
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16
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16
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16
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15
Dienstleistungsqualität
15
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15
Lagerhaltungsmodell
15
Business process management
14
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14
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14
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13
Innovation
13
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13
Personalmanagement
13
Wirkungsanalyse
13
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12
Gujarat
12
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1
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English
15
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Subramony, Mahesh
4
Prabhu, H. Mahesh
3
Kotecha, Mahesh
2
Adelson, Mark
1
Agrawal, Nikhil
1
Baskin, James
1
Chadwick, Clint
1
Chan, Peter C.
1
Durant, Shauntell R.
1
Field, Joy M.
1
Fotheringham, Darima
1
Freifeld, Jake
1
Gall, Verna Mae
1
Garg, Mahesh Chand
1
Gowen, Charles, III.
1
Groth, Markus
1
Gupta, Mahesh Chander
1
Gustafsson, Anders
1
Hari P.
1
Haugtvedt, Curtis P.
1
Hu, Xinyu
1
Huang, Ming-Hui
1
Jayaram, Jayanth
1
Jung, Jae Min
1
Krishna, Venni Venkata
1
Kumar, Parveen
1
Lemon, Katherine N.
1
Mahesh V J
1
Mahesh, Sathiadev
1
McColl-Kennedy, Janet R.
1
McFadden, Kathleen L.
1
Min, Kyeong Sam
1
Ostrom, Amy L.
1
Overton, John
1
Patel, Pankaj
1
Rai, Hithesh
1
Raisinghani, Mahesh S.
1
Ryan, Sharon
1
Ryu, Kisang
1
Sahi, Gurjeet Kaur
1
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Published in...
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International journal of services and operations management : IJSOM
2
Journal of service research
2
The journal of structured finance
2
Health care management review : HCM review
1
Information resources management ; Vol. 3
1
International journal of business excellence : IJBEX
1
International journal of production research
1
International journal of productivity and quality management : IJPQM
1
Journal of Contemporary Issues in Business and Government
1
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
1
Marketing letters : a journal of research in marketing
1
The service industries journal
1
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ECONIS (ZBW)
15
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1
Customer's perception towards DUNZO delivery service
Mahesh V J
;
Hari P.
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 1080-1086
Persistent link: https://www.econbiz.de/10012545014
Saved in:
2
Workload, nurse turnover, and patient mortality : test of a hospital-level moderated mediation model
Subramony, Mahesh
;
Vogus, Timothy J.
;
Chadwick, Clint
; …
- In:
Health care management review : HCM review
49
(
2024
)
1
,
pp. 23-34
Persistent link: https://www.econbiz.de/10014455375
Saved in:
3
Service profit chain and throughput orientation : a manager-employee-customer triad perspective in services
Patel, Pankaj
;
Sahi, Gurjeet Kaur
;
Gupta, Mahesh Chander
; …
- In:
International journal of production research
58
(
2020
)
17
,
pp. 5196-5217
Persistent link: https://www.econbiz.de/10012266149
Saved in:
4
Impact of student perceived service quality and faculty transformational leadership on student satisfaction and student motivation : an empirical study
Agrawal, Nikhil
;
Sangwan, Dhruv
;
Prabhu, H. Mahesh
- In:
International journal of services and operations …
41
(
2022
)
3
,
pp. 343-356
Persistent link: https://www.econbiz.de/10013257527
Saved in:
5
Impact of hotel attributes, service quality and brand image on customer satisfaction among diners at a fine dine restaurant : evidence from India
Rai, Hithesh
;
Prabhu, H. Mahesh
- In:
International journal of business excellence : IJBEX
26
(
2022
)
4
,
pp. 425-437
Persistent link: https://www.econbiz.de/10013198315
Saved in:
6
Gap between expectation and perception of customers about e-banking services for each service quality dimensions in selected public and private sector banks in India
Garg, Mahesh Chand
;
Kumar, Parveen
- In:
International journal of services and operations …
42
(
2022
)
4
,
pp. 525-538
Persistent link: https://www.econbiz.de/10013369248
Saved in:
7
The impact of quality management practices, training and employee suggestion schemes on quality performance
Sundar, Suhan
;
Prabhu, H. Mahesh
- In:
International journal of productivity and quality …
28
(
2019
)
2
,
pp. 210-226
Persistent link: https://www.econbiz.de/10012154554
Saved in:
8
Four decades of frontline service employee research : an integrative bibliometric review
Subramony, Mahesh
;
Groth, Markus
;
Hu, Xinyu
;
Wu, Yu
- In:
Journal of service research
24
(
2021
)
2
,
pp. 230-248
Persistent link: https://www.econbiz.de/10012522538
Saved in:
9
Service research priorities : managing and delivering service in turbulent times
Ostrom, Amy L.
;
Field, Joy M.
;
Fotheringham, Darima
; …
- In:
Journal of service research
24
(
2021
)
3
,
pp. 329-353
Persistent link: https://www.econbiz.de/10012592938
Saved in:
10
Timing of apology after service failure : the moderating role of future interaction expectation on customer satisfaction
Min, Kyeong Sam
;
Jung, Jae Min
;
Ryu, Kisang
;
Haugtvedt, …
- In:
Marketing letters : a journal of research in marketing
31
(
2020
)
2/3
,
pp. 217-230
Persistent link: https://www.econbiz.de/10012301456
Saved in:
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