Impact of hotel attributes, service quality and brand image on customer satisfaction among diners at a fine dine restaurant : evidence from India
Year of publication: |
2022
|
---|---|
Authors: | Rai, Hithesh ; Prabhu, H. Mahesh |
Published in: |
International journal of business excellence : IJBEX. - Genève [u.a.] : Inderscience Enterprises, ISSN 1756-0055, ZDB-ID 2471986-9. - Vol. 26.2022, 4, p. 425-437
|
Subject: | brand image | customer satisfaction | fine dine restaurant | hotel attributes | India | service quality | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Indien | Gastronomie | Restaurant industry | Markenimage | Brand image | Konsumentenverhalten | Consumer behaviour | Hotellerie | Hotel industry |
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