Jamil, Hassan; Akhter, Waheed - In: Cogent business & management 3 (2016), pp. 1-11
’ switching intentions in both Takāful and Conventional Insurance. In today’s world, most of the businesses are focusing on … and investigated the mediating role of customer satisfaction to customer switching intentions. The sample size of 400 … Shari’ah perceptions in life insurance and family Takāful was found significant. Furthermore, customer switching intentions …