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Tourismusberufe
Beziehungsmarketing
18
Relationship marketing
18
Customer satisfaction
15
Consumer behaviour
14
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14
Kundenzufriedenheit
14
Gastronomie
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Kim, Wansoo
3
Choi, Young Gin
1
Han, Heesup
1
Jeong, Chul
1
Kwon, Junehee
1
Ok, Chihyung
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International journal of contemporary hospitality management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
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ECONIS (ZBW)
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Workplace fun for better team performance : focus on frontline hotel employees
Han, Heesup
;
Kim, Wansoo
;
Jeong, Chul
- In:
International journal of contemporary hospitality management
28
(
2016
)
7
,
pp. 1391-1416
Persistent link: https://www.econbiz.de/10011596061
Saved in:
2
Effects of attitudes vs experience of workplace fun on employee behaviors : focused on Generation Y in the hospitality industry
Choi, Young Gin
;
Kwon, Junehee
;
Kim, Wansoo
- In:
International journal of contemporary hospitality management
25
(
2013
)
3
,
pp. 410-427
Persistent link: https://www.econbiz.de/10009730476
Saved in:
3
Customer orientation of service employees and rapport: influences on service-outcome variables in full-service restaurants
Kim, Wansoo
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
1
,
pp. 34-55
Persistent link: https://www.econbiz.de/10003968131
Saved in:
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