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~subject:"United States"
~type_genre:"Collection of articles written by one author"
~type_genre:"Fallstudie"
~type_genre:"Handbuch"
~type_genre:"Übersichtsarbeit"
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Search: "Customer relationship management"
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United States
Beziehungsmarketing
606
Relationship marketing
606
Deutschland
212
Germany
212
Theorie
120
Theory
120
Kundenmanagement
101
Marketingmanagement
72
Marketing management
68
Lieferantenmanagement
60
Supplier relationship management
60
Marketing
55
Consumer behaviour
46
Konsumentenverhalten
46
Beziehungsmanagement
39
Social Web
38
Social web
38
Kundenorientierung
37
Kundenbindung
35
Customer satisfaction
34
Kundenzufriedenheit
34
Unternehmen
34
Innovationsmanagement
33
USA
33
Innovation management
32
Strategisches Management
31
Erfolgsfaktor
30
Success factor
30
Customer service
29
Kundenservice
29
Kundenwert
28
Brand management
27
Dienstleistungsqualität
27
Management
27
Markenführung
27
Service quality
27
Customer value
26
Electronic Commerce
26
Prozessmanagement
24
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24
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9
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Collection of articles written by one author
Fallstudie
Handbuch
Übersichtsarbeit
Article in journal
648
Aufsatz in Zeitschrift
648
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141
Book section
141
Graue Literatur
49
Non-commercial literature
49
Arbeitspapier
47
Working Paper
47
Case study
28
Hochschulschrift
25
Thesis
20
Collection of articles of several authors
16
Sammelwerk
16
Guidebook
14
Ratgeber
14
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5
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5
Lehrbuch
5
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5
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4
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4
Bibliografie enthalten
4
Bibliography included
4
Government document
4
Reprint
3
Sammlung
3
Handbook
2
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2
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2
Company information
1
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1
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1
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1
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1
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English
28
German
5
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All
Smith, Alan D.
4
Ehrlich, Evelyn
2
Fanelli, Duke
2
Beckett, Nigel P.
1
Bromberger, Jörg
1
Brunnemer, Timothy
1
Buc, Lawrence G.
1
Buffington, James R.
1
Carù, Antonella
1
Chi, Christina Geng-qing
1
Clinton, Steven R.
1
Cook, Scott
1
Corduan, Anja
1
Cova, Bernard
1
Desir, Darlene R.
1
Ditizio, Amber A.
1
Duran, Randall E.
1
Döbler, Thomas
1
Harper, Jeffrey S.
1
Harrington, Catherine
1
Heere, Bob
1
Henry, Craig
1
Hopkins, Craig
1
John, Doris Rajakumari
1
Johnson, Brian A.
1
Jäger, Nikolai Alexander
1
Khanfar, Nile M.
1
Kumar, V.
1
Labenz, Franziska
1
Loudon, David
1
Lucas, Robert W.
1
Mocker, Martin
1
Nunes, Paul F.
1
Offodile, O. Felix
1
Phan, Dien D.
1
Rittersberger, Petra
1
Ross, Jeanne
1
Schenk, Michael
1
Schmidt, Inga D.
1
Soyka, Peter A.
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Gottfried Wilhelm Leibniz Universität Hannover
1
Springer Fachmedien Wiesbaden
1
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Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
2
International journal of business innovation and research
2
Organizational productivity and performance measurements using predictive modeling and analytics
2
Connect, learn, succeed
1
Erfolgsfaktor Kundenzufriedenheit : Handbuch für Strategie und Umsetzung
1
Financial series
1
Gabler Edition Wissenschaft / Kundenmanagement & Electronic Commerce
1
Harvard business review : HBR
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Interaktives Marketing
1
International journal of services and operations management
1
Journal of business case studies
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of management and strategy : JMS
1
Journal of marketing for higher education
1
Journal of sport management : the official journal of the North American Society of Sport Management
1
Keeping strategy on track
1
MIS quarterly executive
1
Managing consumer services : factory or theater?
1
Marketing mix decisions : new perspectives and practices
1
Marketing through minefields
1
Markt, Kommunikation, Innovation : MKI
1
Progress in the competitive agenda in the postal and delivery sector
1
Research
1
Strategy & leadership : a publication of Strategic Leadership Forum
1
The IUP journal of brand management : IJBRM
1
The journal of applied business research
1
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ECONIS (ZBW)
33
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1
How to create successful customer experiences? : an empirical investigation of drivers and outcomes and the development of a practical-oriented measurement concept
Labenz, Franziska
-
2019
Persistent link: https://www.econbiz.de/10012019951
Saved in:
2
How USAA architected its business for life event integration
Mocker, Martin
;
Ross, Jeanne
;
Hopkins, Craig
- In:
MIS quarterly executive
14
(
2015
)
4
,
pp. 137-150
Persistent link: https://www.econbiz.de/10011412681
Saved in:
3
New product development and manufacturability techniques and analytics
Smith, Alan D.
- In:
Organizational productivity and performance …
,
(pp. 80-95)
.
2017
Persistent link: https://www.econbiz.de/10011568341
Saved in:
4
Customer
relationship
management
: a look at incentive programmes and their usefulness in selected service firms
Smith, Alan D.
- In:
International journal of business innovation and research
3
(
2009
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10003808784
Saved in:
5
Transformation of CRM and supply chain management techniques in a new venture
Ditizio, Amber A.
;
Smith, Alan D.
- In:
Organizational productivity and performance …
,
(pp. 96-114)
.
2017
Persistent link: https://www.econbiz.de/10011568345
Saved in:
6
A model of
customer
relationship
management
and business intelligence systems for catalogue and online retailers
Phan, Dien D.
;
Vogel, Douglas R.
- In:
Information & management : the internat. journal of …
47
(
2010
)
2
,
pp. 69-77
Persistent link: https://www.econbiz.de/10003962462
Saved in:
7
The long-term performance consequences of responsive and proactive market orientation and innovation orientation : an empirical investigation of U.S. companies
Jäger, Nikolai Alexander
-
2015
Persistent link: https://www.econbiz.de/10011308711
Saved in:
8
Internetgestütztes
Customer
Relationship
Management
: internationale Fallstudien zu erfolgreichen Konzepten und deren Umsetzung in der Praxis
Bromberger, Jörg
-
2004
-
1. Aufl.
Persistent link: https://www.econbiz.de/10002385281
Saved in:
9
Social Media als Instrument der Kundenkommunikation : vergleichende Studie von Unternehmen in China, Deutschland und den USA
Corduan, Anja
-
2018
Persistent link: https://www.econbiz.de/10011864300
Saved in:
10
The design of consumer experiences : managerial approaches for service companies
Carù, Antonella
;
Cova, Bernard
- In:
Managing consumer services : factory or theater?
,
(pp. 91-108)
.
2014
Persistent link: https://www.econbiz.de/10010478148
Saved in:
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