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~subject:"Welt"
~type_genre:"Collection of articles written by one author"
~type_genre:"Guidebook"
~type_genre:"Sammelwerk"
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Welt
Customer satisfaction
116
Kundenzufriedenheit
116
Beziehungsmarketing
56
Relationship marketing
56
Verbraucherzufriedenheit
40
Dienstleistungsqualität
22
Service quality
22
Deutschland
21
Germany
21
Consumer behaviour
17
Konsumentenverhalten
17
Kundenbindung
17
Customer service
16
Kundenservice
16
Kundenorientierung
15
Kundenmanagement
14
Theorie
10
Theory
10
Dienstleistungssektor
9
Service industry
9
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Internet marketing
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Collection of articles written by one author
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32
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32
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8
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8
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Altinay, Levent
1
Aquilani, Barbara
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Hausmann, Natascha
1
Jham, Vimi
1
Karjaluoto, Heikki
1
Mas-Verdu, Francisco
1
Piccarozzi, Michela
1
Poudel, Surya
1
Puri, Sandeep
1
Shaikh, Aijaz A.
1
Silvestri, Cecilia
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Acta oeconomica Pragensia : vědecký časopis Vysoke Školy Ekonomické v Praze
1
Advances in marketing, customer relationship management, and e-services book series (AMCRMES)
1
Cases on ...
1
Premier reference source
1
Routledge studies in marketing
1
The service industries journal
1
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ECONIS (ZBW)
7
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1
Customer satisfaction and sustainability initiatives in the fourth industrial revolution
Silvestri, Cecilia
(
ed.
);
Piccarozzi, Michela
(
ed.
); …
-
2020
Persistent link: https://www.econbiz.de/10012058303
Saved in:
2
Marketing and mobile financial services : a global perspective on digital banking consumer behaviour
Shaikh, Aijaz A.
(
ed.
);
Karjaluoto, Heikki
(
ed.
)
-
2019
Persistent link: https://www.econbiz.de/10011913473
Saved in:
3
Enhancing customer experience in the service industry : a global perspective
Altinay, Levent
(
ed.
);
Poudel, Surya
(
ed.
)
-
2016
Persistent link: https://www.econbiz.de/10011419571
Saved in:
4
Survey-Feedback in internationalen Organisationen : affektive Einflüsse auf organisationale Einstellungen
Hausmann, Natascha
-
2015
Persistent link: https://www.econbiz.de/10011494882
Saved in:
5
Cases on consumer-centric marketing management
Jham, Vimi
(
contributor
);
Puri, Sandeep
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10009782412
Saved in:
6
Special issue: Services, regional development and innovation
Mas-Verdu, Francisco
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10003992700
Saved in:
7
Acta oeconomica Pragensia ; 16,4
2008
Persistent link: https://www.econbiz.de/10003757961
Saved in:
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