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~subject:"appointment scheduling"
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Search: subject:"Service operations management"
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appointment scheduling
service operations management
19
Dienstleistungsmanagement
9
Service management
9
Dienstleistungsqualität
7
Service operations management
7
Service quality
7
Business process management
6
Gesundheitswesen
6
Health care system
6
Prozessmanagement
6
Hospital
5
Krankenhaus
5
Dienstleistung
4
Gesundheitsversorgung
4
Health care
4
Consumer behaviour
3
Dienstleistungssektor
3
Konsumentenverhalten
3
Scheduling problem
3
Scheduling-Verfahren
3
Service Operations Management
3
Service industry
3
Services
3
Theorie
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Theory
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service management
3
Customer satisfaction
2
Demand
2
Freie Berufe
2
Kundenzufriedenheit
2
Lieferkette
2
Management
2
Markov decision process
2
Nachfrage
2
Patienten
2
Patients
2
Performance measurement
2
Performance-Messung
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Production management
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Liu, Nan
2
Bretthauer, Kurt M.
1
Côté, Murray J.
1
Salzarulo, Peter A.
1
Schultz, Kenneth L.
1
Shan, Wang
1
Ven, Peter M. van de
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Wan, Guohua
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Zhang, Bo
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Management science : journal of the Institute for Operations Research and the Management Sciences
2
Production and operations management : an international journal of the Production and Operations Management Society
1
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ECONIS (ZBW)
3
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Managing appointment-based services in the presence of walk-in customers
Shan, Wang
;
Liu, Nan
;
Wan, Guohua
- In:
Management science : journal of the Institute for …
66
(
2020
)
2
,
pp. 667-686
Persistent link: https://www.econbiz.de/10012213219
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2
Managing appointment booking under customer choices
Liu, Nan
;
Ven, Peter M. van de
;
Zhang, Bo
- In:
Management science : journal of the Institute for …
65
(
2019
)
9
,
pp. 4280-4298
Persistent link: https://www.econbiz.de/10012118564
Saved in:
3
The impact of variability and patient information on health care system performance
Salzarulo, Peter A.
;
Bretthauer, Kurt M.
;
Côté, Murray J.
- In:
Production and operations management : an international …
20
(
2011
)
6
,
pp. 848-859
Persistent link: https://www.econbiz.de/10009405320
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