The impact of variability and patient information on health care system performance
Year of publication: |
2011
|
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Authors: | Salzarulo, Peter A. ; Bretthauer, Kurt M. ; Côté, Murray J. ; Schultz, Kenneth L. |
Published in: |
Production and operations management : an international journal of the Production and Operations Management Society. - Hoboken, NJ : Wiley-Blackwell, ISSN 1059-1478, ZDB-ID 1108460-1. - Vol. 20.2011, 6, p. 848-859
|
Subject: | health care operatioins | service operations management | appointment scheduling | Gesundheitswesen | Health care system | Krankenhaus | Hospital | Gesundheitsversorgung | Health care | Patienten | Patients | Scheduling-Verfahren | Scheduling problem | Dienstleistungsqualität | Service quality |
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