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~subject:"overall service quality"
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overall service quality
Dienstleistungsqualität
7
Service quality
7
Customer satisfaction
5
Kundenzufriedenheit
4
Overall service quality
4
Reputation
3
Bank
2
Confidence
2
Corporate social responsibility
2
India
2
Indien
2
Overall Service Quality
2
PLS-SEM
2
Perceived overall service quality
2
Personal banking
2
Privatkundengeschäft
2
Trust
2
Vertrauen
2
Affective commitment
1
Air transport
1
Airline
1
Arbeitszufriedenheit
1
Bagozzi's self-regulation
1
Bangladesch
1
Bangladesh
1
Bank reputation
1
Beziehungsmarketing
1
Brand management
1
Bus transit service
1
Consumer behaviour
1
Coronavirus
1
Corporate Social Responsibility
1
Corporate reputation
1
Corporate social performance
1
Customer Satisfaction
1
Data protection
1
Datenschutz
1
Dienstleistungssektor
1
E-commerce
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3
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Bhatt, Viral
1
Jacob, Jayanth
1
Mehta, Bhoomi
1
Naser Valaei
1
Paul, Thomas John
1
Sajad Rezaei
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Shahijan, Milad Kalantari
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International journal of management concepts and philosophy : IJMCP
1
International journal of services and operations management
1
The review of economic and business studies : REBS
1
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ECONIS (ZBW)
3
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1
Factors influencing
overall
service
quality
of online banking : a comparative study of indian public and private sector banks
Bhatt, Viral
;
Mehta, Bhoomi
- In:
The review of economic and business studies : REBS
13
(
2020
)
1
,
pp. 27-46
Persistent link: https://www.econbiz.de/10012626442
Saved in:
2
Self-service technology (web interface) : Bagozzi's self-regulation processes framework to measure Indian customer loyalty
Paul, Thomas John
;
Jacob, Jayanth
- In:
International journal of services and operations management
32
(
2019
)
2
,
pp. 224-248
Persistent link: https://www.econbiz.de/10012008989
Saved in:
3
Couqual : assessing
overall
service
quality
in courier service industry and the moderating impact of age, gender and ethnicity
Naser Valaei
;
Sajad Rezaei
;
Shahijan, Milad Kalantari
- In:
International journal of management concepts and …
9
(
2015/2016
)
2
,
pp. 144-169
Persistent link: https://www.econbiz.de/10011725393
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