BALOG, Alexandru; BADULESCU, Grigore; BADULESCU, Revisoara - In: Informatica Economica XII (2008) 2, pp. 18-21
evaluation of the on-line public services developed using the framework of the complex research project “System for quality …This paper describes the objectives, the general architecture and the components of the web-based system for quality … evaluation of the on-line public services for citizens and business environment (e-ServEval)â€. The paper also presents the …