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switching barriers
Beziehungsmarketing
5
Consumer behaviour
5
Konsumentenverhalten
5
Relationship marketing
5
USA
5
United States
5
Mobile communications
4
Mobile phone
4
Mobilkommunikation
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Mobiltelefon
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Customer satisfaction
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Dienstleistungsqualität
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Ethics
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Ethik
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Immobilienmakler
3
Kundenzufriedenheit
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Real estate brokers
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Service quality
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ethics
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real estate
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Decision
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Entscheidung
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Norway
2
Norwegen
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Switching behaviour
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Wechselverhalten
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customer referrals
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estate agents
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mobile phone service
2
moral hazard
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principal
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reputation
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residential housing market
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switching intentions
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Advertising
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Tesfom, Goitom
2
Birch, Nancy J.
1
Broekhuizen, Thijs L. J.
1
Culver, Jeffrey N.
1
Lutz, Clemens
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International journal of technology marketing : IJTMkt
1
Journal of international consumer marketing
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ECONIS (ZBW)
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Switching intentions of service providers and cultural orientation
Tesfom, Goitom
;
Broekhuizen, Thijs L. J.
;
Lutz, Clemens
- In:
Journal of international consumer marketing
34
(
2022
)
4
,
pp. 450-464
Persistent link: https://www.econbiz.de/10013361583
Saved in:
2
Do reductions in switching barriers in the US mobile service industry affect contract and no-contract customers differently?
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
International journal of technology marketing : IJTMkt
14
(
2020
)
1
,
pp. 22-46
Persistent link: https://www.econbiz.de/10012179157
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