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Search: subject_exact:"Service industry"
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Dienstleistungssektor
38
Service industry
38
Dienstleistungsqualität
10
Service quality
10
Customer satisfaction
6
Industrie
6
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Consumer behaviour
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Osumi, Yasuyuki
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Alguacil Marí, María Teresa
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Arndt, Roland
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Baldini, Andrea
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
8. Münsteraner Facility-Management-Tag : [Tagungsband ... Termin: 9. November 2010, Ort: Messe- und Congress-Centrum Halle Münsterland, Münster]
2
Embracing Sustainability Management Through Excellence in Services : Selected papers from the 26th Excellence In Services International Conference, University of West Scotland, Paisley, 2023
2
Structural Change, Market Concentration, and Inequality : A Multi-sector Analysis
2
The TQM journal : the international review of organizational improvement
2
Advances in National Brand and Private Label Marketing : Ninth International Conference, 2022
1
Africa-to-Africa internationalization : key issues and outcomes
1
Analele ştiinţifice ale Univerşităţii Alexandru Ioan Cuza din Iaşi / Ştiinţe economice
1
Concorrenza, mercato e crescita in Italia : il lungo periodo
1
Corporate Practices: Policies, Methodologies, and Insights in Organizational Management : International Conference on Entrepreneurship and the Economy in an Era of Uncertainty 2023
1
Development, Growth and Finance of Organizations from an Eastern European Context : the 2015 Griffiths School of Management Annual Conference on Business, Entrepreneurship and Ethics (GSMAC)
1
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
1
Fiscal policy and growth : public finance workshop ; papers presented at the Banca d'Italia workshop held in Perugia, 29 - 31 march, 2012
1
Global perspectives on sustainable regional development : [... conference on "Sustainable Global and Regional Development" held in Zürich, Switzerland, in 2014]
1
Harnessing tangible and intangible assets in the context of European integration and globalization ; Volume 1
1
India policy forum
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Industry 4.0 : entrepreneurship and structural change in the new digital landscape
1
International journal of innovation management
1
International journal of quality and service sciences
1
Journal of revenue and pricing management
1
Journal of service theory and practice
1
Journal of service theory and practice : JSTP
1
Journal of the Asia Pacific economy
1
Neue Perspektiven auf die Politische Ökonomie von Karl Marx und Friedrich Engels : die Marx-Engels-Gesamtausgabe (MEGA)
1
Proceedings of the 5th International Conference on Economic Management and Green Development
1
Research in the decision sciences for global business : best papers from the 2013 annual conference
1
Research in transportation economics
1
Review of international economics
1
Southeast Asia beyond crises and traps : economic growth and upgrading
1
The American economic review
1
The changing financial landscape : financial performance analysis of real and banking sectors in Europe
1
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ECONIS (ZBW)
38
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1
Performing audits in a service company that is implementing lean and ISO 14001 for environmental sustainability : a case study from Italy
Chiarini, Andrea
;
Cobelli, Nicola
- In:
Embracing Sustainability Management Through Excellence …
,
(pp. 194-199)
.
2024
Persistent link: https://www.econbiz.de/10014584574
Saved in:
2
Triggering a patient-driven service innovation to foster the service ecosystem well-being : a case study
Megaro, Antonietta
;
Carrubbo, Luca
;
Polese, Francesco
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1256-1274
Persistent link: https://www.econbiz.de/10014321619
Saved in:
3
Psychological empowerment and service culture : fostering sustainable service behavior in the banking sector
Sathyamoorthi, Vairamani
;
Ahamed, Sikkander Basheer Inayath
- In:
Corporate Practices: Policies, Methodologies, and …
,
(pp. 963-984)
.
2024
Persistent link: https://www.econbiz.de/10014575123
Saved in:
4
Structural change, service sector features, and aggregate elasticity of substitution
Osumi, Yasuyuki
- In:
Structural Change, Market Concentration, and Inequality …
,
(pp. 11-25)
.
2024
Persistent link: https://www.econbiz.de/10014583333
Saved in:
5
Firm size, rate of return on capital, and increasing returns to scale : the japanese financial and information communication service sectors
Miyake, Atsushi
;
Osumi, Yasuyuki
- In:
Structural Change, Market Concentration, and Inequality …
,
(pp. 139-162)
.
2024
Persistent link: https://www.econbiz.de/10014583342
Saved in:
6
Safeguarding ethics, sustaining success : the role of Italy's legality rating in mitigating firms' insolvency risk
Conte, Davide Liberato lo
;
Sancetta, Giuseppe
- In:
Embracing Sustainability Management Through Excellence …
,
(pp. 174-193)
.
2024
Persistent link: https://www.econbiz.de/10014584567
Saved in:
7
Turning crises into opportunities in the service sector : how to build antifragility in small and medium service enterprises
Corvello, Vincenzo
;
Verteramo, Saverino
;
Giglio, Carlo
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1211-1223
Persistent link: https://www.econbiz.de/10014321613
Saved in:
8
AI, neuro- and smart-retail and employees' comfort : joint technologies of transformative service research
Caratù, Myriam
- In:
Advances in National Brand and Private Label Marketing …
,
(pp. 134-141)
.
2022
Persistent link: https://www.econbiz.de/10013281293
Saved in:
9
Introducing a sensemaking perspective to the service experience
Kemppainen, Tiina
;
Uusitalo, Outi
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 283-301
Persistent link: https://www.econbiz.de/10013190894
Saved in:
10
A study on the factors of airline passenger service in COVID-19 era by using Delphi technique
Jeong, Se-Hyeon
;
Bang, Min-Gang
- In:
Proceedings of the 5th International Conference on …
,
(pp. 504-510)
.
2022
Persistent link: https://www.econbiz.de/10013352804
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