Ayinaddis, Samuel Godadaw; Taye, Birhan Ambachew; … - In: Journal of Innovation and Entrepreneurship 12 (2023) 1, pp. 1-18
electronic banking (e-Banking) service quality on customer satisfaction in Ethiopia's emerging banking industry. Data were … responsiveness, reliability, security and privacy, speed, and convenience on customer satisfaction. Similarly, customer satisfaction … use, and service charge, on the other hand, have no statistically significant impact on customer satisfaction. Hence …