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~type_genre:"Aufsatz in Zeitschrift"
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Search: isPartOf:"International Journal of Quality and Service Sciences"
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Subject
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Service quality
111
Dienstleistungsqualität
109
Quality management
82
Qualitätsmanagement
81
Customer satisfaction
64
Kundenzufriedenheit
63
Consumer behaviour
52
Konsumentenverhalten
52
Beziehungsmarketing
40
Relationship marketing
40
Innovation
27
Health care
20
Dienstleistungssektor
19
Gesundheitsversorgung
19
Innovation management
19
Innovationsmanagement
19
Service industry
19
Higher education institution
18
Hochschule
18
Schweden
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Sweden
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17
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Organisatorischer Wandel
16
Organizational change
16
Performance measurement
15
Performance-Messung
15
Customer integration
14
Emotion
14
Gesundheitswesen
14
Health care system
14
Kundenintegration
14
Sustainability
14
Betriebliche Wertschöpfung
12
Customer service
12
Kundenservice
12
Product quality
12
Produktqualität
12
Services
12
Value creation
12
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Undetermined
127
Free
7
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Article
298
Book / Working Paper
7
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Aufsatz in Zeitschrift
Article in journal
305
research-article
185
Conference paper
32
Konferenzbeitrag
32
conceptual-paper
23
case-report
17
Case study
13
Fallstudie
13
review
8
Collection of articles of several authors
7
Konferenzschrift
7
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7
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6
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5
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English
305
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Dahlgaard-Park, Su Mi
13
Edvardsson, Bo
7
Bäckström, Ingela
6
Dahlgaard, Jens Jörn
6
Slåtten, Terje
6
Svensson, Göran
6
Akram, Umair
5
Lilja, Johan
5
Rönnbäck, Åsa
5
Grønholdt, Lars
4
Ingelsson, Pernilla
4
Martensen, Anne
4
Padin, Carmen
4
Suárez-Barraza, Manuel F.
4
Witell, Lars
4
Brege, Staffan
3
Dadfar, Hossein
3
Elg, Mattias
3
Enquist, Bo
3
Eriksson, Henrik
3
Lagrosen, Yvonne
3
Palm, Klas
3
Pantouvakis, Angelos
3
Raharjo, Hendry
3
Ramis-Pujol, Juan
3
Richardsson, Daniel
3
Snyder, Kristen
3
Tóth, Zsuzsanna Eszter
3
Yamada, Shu
3
Aggarwal, Arun
2
Ahn, Jiseon
2
Astrini, Nidya Judhi
2
Baumert, Katrin
2
Boakye, Kwabena G.
2
Bouranta, Nancy
2
Brusch, Michael
2
Camén, Carolina
2
Chebat, Jean-Charles
2
Chen, Chi-Kuang
2
Dean, David
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Institution
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QMOD-ICQSS Conference <14, 2011, San Sebastián>
1
QMOD-ICQSS Conference <15, 2012, Posen>
1
QMOD-ICQSS Conference <16, 2013, Portorož>
1
QMOD-ICQSS Conference <17., 2014, Prag>
1
QMOD-ICQSS Conference <18., 2015, Seoul>
1
QMOD-ICQSS Conference <19., 2016, Rom>
1
Published in...
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International journal of quality and service sciences
305
Source
All
ECONIS (ZBW)
305
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305
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1
Editorial: a practical SQUARE Guide on quality service for boards of disability service providers for adults with intellectual disability in Australia
Wallace, Robyn Anne
;
Rimes, Julie
;
Bitsika, Vicki
- In:
International journal of quality and service sciences
15
(
2023
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10014315017
Saved in:
2
The service sector in the classical world : focus on entertainment and well-being
Bröchner, Jan
- In:
International journal of quality and service sciences
15
(
2023
)
5
,
pp. 1-14
Persistent link: https://www.econbiz.de/10014456732
Saved in:
3
Collaborating in a health-care process : partner, not customer
Karlsson, Margareta
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 110-120
Persistent link: https://www.econbiz.de/10012884466
Saved in:
4
Crisis behaviors as drivers of value co-creation transformation
Edvardsson, Bo
;
Tronvoll, Bård
- In:
International journal of quality and service sciences
14
(
2022
)
5
,
pp. 1-15
Persistent link: https://www.econbiz.de/10013537621
Saved in:
5
Barriers to bank customers' intention to fully adopt digital payment methods
Dimitrova, Irina
;
Öhman, Peter
;
Yazdanfar, Darush
- In:
International journal of quality and service sciences
14
(
2022
)
5
,
pp. 16-36
Persistent link: https://www.econbiz.de/10013537622
Saved in:
6
Deming's tampering revisited : definition and future research agenda
Smeds, Magdalena
- In:
International journal of quality and service sciences
14
(
2022
)
5
,
pp. 37-51
Persistent link: https://www.econbiz.de/10013537623
Saved in:
7
Quality, resilience, sustainability and excellence : understanding LEGO’s journey towards organisational excellence
Dahlgaard, Jens Jörn
;
Anninos, Loukas N.
- In:
International journal of quality and service sciences
14
(
2022
)
3
,
pp. 465-485
Persistent link: https://www.econbiz.de/10013361624
Saved in:
8
Determinants of customer-perceived service quality in higher education : the roles of job satisfaction and organizational commitment
Al-Refai, Abd Al-Aziz Hamed
;
Hairuddin Mohd Ali
; …
- In:
International journal of quality and service sciences
16
(
2024
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10014514103
Saved in:
9
An interdisciplinary study of quality management and human resource management using quality of work-life factors
Heriyati, Pantri
;
Chitta, Nathanya
;
Prasetyaningtyas, Sekar
- In:
International journal of quality and service sciences
16
(
2024
)
1
,
pp. 19-43
Persistent link: https://www.econbiz.de/10014514128
Saved in:
10
Assessing subjective career success : the role of career commitment, career resilience and self-efficacy: a evidence from hospitality industry
Bhawna
;
Sharma, Sanjeev Kumar
;
Akram, Umair
- In:
International journal of quality and service sciences
16
(
2024
)
1
,
pp. 44-62
Persistent link: https://www.econbiz.de/10014514129
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