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~type_genre:"Aufsatz in Zeitschrift"
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Search: person:"Mengüç, Bülent"
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Salespeople
9
Verkaufspersonal
9
Firm performance
8
Unternehmenserfolg
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Canada
6
Dienstleistungsqualität
6
Führungsstil
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Beziehungsmarketing
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Customer service
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Einzelhandel
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Relationship marketing
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4
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Leistungsmotivation
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Lernende Organisation
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Resource-based view
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Article
39
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Aufsatz in Zeitschrift
Article in journal
39
Case study
1
Fallstudie
1
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English
39
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Mengüç, Bülent
32
Auh, Seigyoung
28
Menguc, Bulent
7
Katsikeas, Constantine S.
5
Jung, Yeon Sung
4
Spyropoulou, Stavroula
4
Uslu, Aypar
4
Fisher, Michelle
3
Haddad, Abeer
3
Boichuk, Jeffrey P.
2
Wang, Fatima
2
Yannopoulos, Peter
2
Ashraf, Abdul R.
1
Aysuna, Ceyda
1
Bell, Simon J.
1
Bowen, David E.
1
De Clercq, Dirk
1
Erem, Tunç
1
Imer, Pinar
1
Jiang, Marshall
1
Johnston, Stewart
1
Kim, Yŏng-ch'an
1
Mullins, Ryan
1
Northey, Gavin
1
Ozanne, Lucie
1
Panagopoulos, Nikolaos G.
1
Sainam, Preethika
1
Shih, Eric
1
Thompson, Frauke Mattison
1
Thongpapanl, Narongsak
1
Vardarsuyu, Merve
1
Widing, Robert E.
1
Yeniaras, Volkan
1
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Journal of the Academy of Marketing Science
7
Industrial marketing management : the international journal for industrial and high-tech firms
4
Journal of business research : JBR
4
International marketing review
2
Journal of euromarketing
2
Journal of marketing
2
Journal of service research
2
Journal of service research : JSR
2
The journal of product innovation management : an international publication of the Product Development & Management Association
2
The service industries journal
2
European journal of marketing : EJM
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
Journal of business ethics : JOBE
1
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
1
Journal of international marketing
1
Journal of marketing research
1
Journal of retailing
1
Journal of retailing and consumer services
1
Liiketaloudellinen aikakauskirja
1
The journal of personal selling & sales management : JPSSM
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ECONIS (ZBW)
39
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1
Conflict-solving as a mediator between customer incivility and service performance
Auh, Seigyoung
;
Mengüç, Bülent
;
Thompson, Frauke Mattison
- In:
The service industries journal
44
(
2024
)
5/6
,
pp. 342-377
Persistent link: https://www.econbiz.de/10014551100
Saved in:
2
The missing link between analytics readiness and service firm performance
Auh, Seigyoung
;
Mengüç, Bülent
;
Sainam, Preethika
; …
- In:
The service industries journal
42
(
2022
)
3/4
,
pp. 148-177
Persistent link: https://www.econbiz.de/10013167416
Saved in:
3
Managers' process thinking skills, dynamic capabilities and performance in export ventures
Vardarsuyu, Merve
;
Spyropoulou, Stavroula
;
Mengüç, Bülent
- In:
International marketing review
41
(
2024
)
1
,
pp. 302-332
Persistent link: https://www.econbiz.de/10014524788
Saved in:
4
Customer participation variation and its impact on customer service performance : underlying process and boundary conditions
Mengüç, Bülent
;
Auh, Seigyoung
;
Wang, Fatima
- In:
Journal of service research
23
(
2020
)
3
,
pp. 299-320
Persistent link: https://www.econbiz.de/10012265762
Saved in:
5
Antecedents and performance outcomes of value-based selling in sales teams : a multilevel, systems theory of motivation perspective
Mullins, Ryan
;
Mengüç, Bülent
;
Panagopoulos, Nikolaos G.
- In:
Journal of the Academy of Marketing Science
48
(
2020
)
6
,
pp. 1053-1074
Persistent link: https://www.econbiz.de/10012386852
Saved in:
6
When does customer participation matter? : an empirical investigation of the role of customer empowerment in the customer participation-performance link
Auh, Seigyoung
;
Mengüç, Bülent
;
Katsikeas, Constantine S.
- In:
Journal of marketing research
56
(
2019
)
6
,
pp. 1012-1033
Persistent link: https://www.econbiz.de/10012177796
Saved in:
7
Frontline employee feedback-seeking behavior : how is it formed and when does it matter?
Auh, Seigyoung
;
Mengüç, Bülent
;
Imer, Pinar
;
Uslu, Aypar
- In:
Journal of service research
22
(
2019
)
1
,
pp. 44-59
Persistent link: https://www.econbiz.de/10012005765
Saved in:
8
Unpacking the relationship between sales control and salesperson performance : a regulatory fit perspective
Katsikeas, Constantine S.
;
Auh, Seigyoung
;
Spyropoulou, …
- In:
Journal of marketing
82
(
2018
)
3
,
pp. 45-69
Persistent link: https://www.econbiz.de/10011850409
Saved in:
9
The role of climate : implications for service employee engagement and customer service performance
Mengüç, Bülent
;
Auh, Seigyoung
;
Yeniaras, Volkan
; …
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
3
,
pp. 428-451
Persistent link: https://www.econbiz.de/10011685008
Saved in:
10
The role of m-commerce readiness in emerging and developed markets
Ashraf, Abdul R.
;
Thongpapanl, Narongsak
;
Mengüç, Bülent
- In:
Journal of international marketing
25
(
2017
)
2
,
pp. 25-51
Persistent link: https://www.econbiz.de/10011709606
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