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~type_genre:"Aufsatz in Zeitschrift"
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Search: person:"Senot, Claire"
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Dienstleistungsqualität
3
Quality management
3
Qualitätsmanagement
3
Service quality
3
Business process management
2
Gesundheitsversorgung
2
Gesundheitswesen
2
Health care
2
Health care system
2
Hospital
2
Innovation
2
Innovation management
2
Innovationsmanagement
2
Krankenhaus
2
Pharmaceutical industry
2
Pharmaindustrie
2
Prozessmanagement
2
Arzneimittel
1
Case study
1
Contingency theory
1
Cross-level collaboration
1
Decision
1
Entscheidung
1
Formal and informal integration mechanisms
1
Health care delivery
1
Kontingenztheorie
1
Magnet status
1
Patent
1
Pharmaceuticals
1
Product quality
1
Produktqualität
1
Professional services
1
Technischer Fortschritt
1
Technological change
1
USA
1
United States
1
administrative intensity
1
bottom-up and top-down decision processes
1
conformance and experiential quality
1
conformance quality
1
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Article
6
Type of publication (narrower categories)
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Aufsatz in Zeitschrift
Article in journal
6
Arbeitspapier
3
Working Paper
3
Article
1
Graue Literatur
1
Non-commercial literature
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English
6
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Senot, Claire
6
Chandrasekaran, Aravind
4
Ward, Peter T.
3
Andritsos, Dimitrios A.
2
Lugovoi, Ivan
2
Boyer, Kenneth K.
1
Moffatt-Bruce, Susan D.
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Tucker, Anita L.
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Manufacturing & service operations management : M & SOM
2
Journal of operations management
1
Management science : journal of the Institute for Operations Research and the Management Sciences
1
Production and operations management : an international journal of the Production and Operations Management Society
1
Production and operations management : the flagship research journal of the Production and Operations Management Society
1
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ECONIS (ZBW)
6
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1
Novelty and scope of process innovation : the role of related and unrelated manufacturing experience
Lugovoi, Ivan
;
Andritsos, Dimitrios A.
;
Senot, Claire
- In:
Production and operations management : the flagship …
31
(
2022
)
10
,
pp. 3877-3895
Persistent link: https://www.econbiz.de/10013419410
Saved in:
2
Manufacturing process innovation in the pharmaceutical industry
Lugovoi, Ivan
;
Andritsos, Dimitrios A.
;
Senot, Claire
- In:
Manufacturing & service operations management : M & SOM
24
(
2022
)
3
,
pp. 1760-1778
Persistent link: https://www.econbiz.de/10013271090
Saved in:
3
The impact of combining conformance and experiential quality on hospitals’ readmissions and cost performance
Senot, Claire
;
Chandrasekaran, Aravind
;
Ward, Peter T.
; …
- In:
Management science : journal of the Institute for …
62
(
2016
)
3
,
pp. 829-848
Persistent link: https://www.econbiz.de/10011453574
Saved in:
4
Role of bottom-up decision processes in improving the quality of health care delivery : a contingency perspective
Senot, Claire
;
Chandrasekaran, Aravind
;
Ward, Peter T.
- In:
Production and operations management : an international …
25
(
2016
)
3
,
pp. 458-476
Persistent link: https://www.econbiz.de/10011458268
Saved in:
5
Collaboration between service professionals during the delivery of health care : evidence from a multiple-case study in U.S. hospitals
Senot, Claire
;
Chandrasekaran, Aravind
;
Ward, Peter T.
- In:
Journal of operations management
42/43
(
2016
),
pp. 62-79
Persistent link: https://www.econbiz.de/10011492333
Saved in:
6
Process management impact on clinical and experiential quality : managing tensions between safe and patient-centered healthcare
Chandrasekaran, Aravind
;
Senot, Claire
;
Boyer, Kenneth K.
- In:
Manufacturing & service operations management : M & SOM
14
(
2012
)
4
,
pp. 548-566
Persistent link: https://www.econbiz.de/10009669700
Saved in:
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