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~type_genre:"Aufsatz in Zeitschrift"
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Beziehungsmarketing
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CRM 2.0
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disintermediation
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transaction cost economics (TCE)
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Aufsatz in Zeitschrift
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Muhammad Anshari
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Low, Patrick
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Mohammad Nabil Almunawar
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International journal of electronic customer relationship management : IJECRM
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Journal of internet commerce
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ECONIS (ZBW)
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Applying transaction cost economy to construct a strategy for travel agents in facing disintermediation threats
Mohammad Nabil Almunawar
;
Muhammad Anshari
- In:
Journal of internet commerce
13
(
2014
)
1/4
,
pp. 211-232
Persistent link: https://www.econbiz.de/10010474779
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Incorporating social customer relationship management in negotiation
Low, Patrick
;
Muhammad Anshari
- In:
International journal of electronic customer …
7
(
2013
)
3/4
,
pp. 239-252
Persistent link: https://www.econbiz.de/10010396367
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