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Search: subject_exact:"Service industry"
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Dienstleistungssektor
12
Service industry
12
Beziehungsmarketing
3
Lean Management
3
Lean management
3
Relationship marketing
3
Customer satisfaction
2
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Informationsmanagement
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5,375
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1,434
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1,066
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438
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377
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Ahmed, Mohi
1
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1
Bogatova, Tania
1
Brügger, Chris
1
Carnohan, Bruce
1
Chase, Richard B.
1
Cram, Tony
1
Czotscher, Eric
1
Dasu, Sriram
1
Eriksen, Mikkel
1
Fischer, Thomas
1
Gupta, Praveen
1
Miller, Joyce A.
1
Mønstedt, Lasse
1
Sarkar, Debashis
1
Scherer, Jiri
1
Sigmon, Patricia
1
Silvester, Marc
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Tyagi, Rajesh K.
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Steria Mummert Consulting AG
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Leitfaden / Transfer-Centrum für Produktions-Logistik und Technologiemanagement
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ECONIS (ZBW)
12
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1
Building a lean service enterprise : reflections of a lean management practitioner
Sarkar, Debashis
-
2017
Persistent link: https://www.econbiz.de/10011548279
Saved in:
2
The customer service solution : managing emotions, trust, and control to win your customer's business
Dasu, Sriram
;
Chase, Richard B.
-
2013
Persistent link: https://www.econbiz.de/10013469204
Saved in:
3
Improving performance in service organizations : how to implement a lean transformation
Miller, Joyce A.
;
Bogatova, Tania
;
Carnohan, Bruce
-
2011
Persistent link: https://www.econbiz.de/10009302177
Saved in:
4
Auftragsabwicklungsprozess : Leitfaden für eine kundenorientierte Neuausrichtung und Kundenbindung
Wildemann, Horst
-
2011
-
17. Aufl.
Persistent link: https://www.econbiz.de/10008937647
Saved in:
5
Six steps to creating profit : a guide for small and mid-sized service-based businesses
Sigmon, Patricia
-
2010
Persistent link: https://www.econbiz.de/10003901267
Saved in:
6
The finishing touch : how to build world-class customer service
Cram, Tony
-
2010
Persistent link: https://www.econbiz.de/10008737527
Saved in:
7
Service innovation : how to go from customer needs to breakthrough services
Bettencourt, Lance A.
-
2010
-
1. ed.
Persistent link: https://www.econbiz.de/10003923424
Saved in:
8
Managementkompass Wachstumstreiber Technologie : Benchmarking Technologien und Menschen ; Think Tank Wertsteigerung durch IT ; Best Practice Citibank, ASSTEL, VEMAGS, Asklepios Kli...
Czotscher, Eric
(
revision
)
-
2008
Persistent link: https://www.econbiz.de/10003650501
Saved in:
9
Living service : how to deliver the service of the future today
Silvester, Marc
;
Ahmed, Mohi
-
2008
Persistent link: https://www.econbiz.de/10003608262
Saved in:
10
Innovationsmanagement für Dienstleistungsunternehmen : ein praxisorientierter Leitfaden
Scherer, Jiri
;
Brügger, Chris
-
2008
Persistent link: https://www.econbiz.de/10003697260
Saved in:
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