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Search: "Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Quality management
528
Qualitätsmanagement
528
Dienstleistungsqualität
221
Service quality
221
Customer satisfaction
170
Kundenzufriedenheit
170
Taiwan
91
Beziehungsmarketing
86
Relationship marketing
86
Firm performance
78
Unternehmenserfolg
78
Performance measurement
67
Performance-Messung
67
Consumer behaviour
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Konsumentenverhalten
66
Product quality
65
Produktqualität
65
Innovation
61
Einführung
51
Implementation
51
Standardisierung
50
Standardization
50
service quality
47
Structural equation model
46
Strukturgleichungsmodell
46
quality management
46
Business process management
45
Prozessmanagement
45
Innovation management
41
Innovationsmanagement
41
Knowledge management
40
Wissensmanagement
40
Spain
38
Spanien
38
Learning organization
37
Lernende Organisation
37
Industrie
36
Manufacturing industries
36
Measurement
35
Messung
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944
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Conference paper
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Konferenzbeitrag
67
Case study
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Collection of articles of several authors
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Dahlgaard, Jens Jörn
35
Dahlgaard-Park, Su Mi
33
Mann, Robin
19
Kanji, Gopal
17
He, Zhen
15
Kristensen, Kai
14
Marimon, Frederic
14
Soltani, Ebrahim
14
Casadesús, Martí
13
Chang, Hsin Hsin
13
Hsu, Sheng-Hsun
13
Yang, Ching-Chow
13
Elg, Mattias
12
Lin, Binshan
12
Sun, Hongyi
11
Zairi, Mohamed
11
Dervitsiotis, Kostas
10
Aspinwall, Elaine
9
Chen, Chi-Kuang
9
Eskildsen, Jacob
9
Park, Heejun
9
Sampaio, Paulo
9
Westlund, Anders
9
Wu, Shwu-Ing
9
Chopra, Parvesh
8
Karapetrovic, Stanislav
8
Singh, Abhilasha
8
Wang, Yu-Che
8
Wayhan, Victor B.
8
Antony, Jiju
7
Asif, Muhammad
7
Chen, Mu-Chen
7
Garengo, Patrizia
7
Grigg, Nigel
7
Pakdil, Fatma
7
Yang, Ching-chow
7
Yeh, Tsu-Ming
7
Balderson, Erica L.
6
Barnes, Bradley
6
Brown, Alan
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QMOD-ICQSS Conference <17., 2014, Prag>
2
QMOD Conference <20., 2017, Helsingør>
1
QMOD-ICQSS Conference <14, 2011, San Sebastián>
1
QMOD-ICQSS Conference <15, 2012, Posen>
1
QMOD-ICQSS Conference <19., 2016, Rom>
1
World Congress for Total Quality Management <2006, Wellington>
1
Published in...
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2,004
Source
All
OLC EcoSci
1,059
ECONIS (ZBW)
944
USB Cologne (EcoSocSci)
1
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1
Reference models and competitiveness : an empirical test of the management excellence model (MEG) in Brazilian companies
Santos, Marcio Bambirra
;
Monteiro, Plínio Rafael Reis
; …
- In:
Total quality management & business excellence : an …
29
(
2018
)
3
,
pp. 346-364
Persistent link: https://www.econbiz.de/10011854061
Saved in:
2
Achieving business excellence through self-assessment for personal and professional excellence
Jaeger, Andreas
- In:
Total quality management & business excellence : an …
29
(
2018
)
14
,
pp. 1612-1632
Persistent link: https://www.econbiz.de/10011962115
Saved in:
3
The determinants of achieving family business excellence : conservative quality perspective?
Lin, Che-Hung
- In:
Total quality management & business excellence : an …
29
(
2018
)
13
,
pp. 1503-1520
Persistent link: https://www.econbiz.de/10011962100
Saved in:
4
Quality costs in practice and an analysis of the factors affecting quality cost management
Glogovac, Maja
;
Filipovic, Jovan
- In:
Total quality management & business excellence : an …
29
(
2018
)
13
,
pp. 1521-1544
Persistent link: https://www.econbiz.de/10011962103
Saved in:
5
Integration of the ISO 9001 QMS with the company's IT business system
Alič, Milena
- In:
Total quality management & business excellence : an …
29
(
2018
)
10
,
pp. 1143-1160
Persistent link: https://www.econbiz.de/10011918871
Saved in:
6
Total quality management, knowledge management, and innovation : an empirical study in R&D units
Amir Honarpour
;
Ahmad Jusoh
;
Khalil Md Nor
- In:
Total quality management & business excellence : an …
29
(
2018
)
7
,
pp. 798-816
Persistent link: https://www.econbiz.de/10011883977
Saved in:
7
How does total quality management influence the loan quality of the bank?
Hasanul Banna
;
Rubi Ahmad
;
Koh, Eric H. Y.
- In:
Total quality management & business excellence : an …
29
(
2018
)
3
,
pp. 287-300
Persistent link: https://www.econbiz.de/10011854055
Saved in:
8
Exploring customers' perceptions about Quality Management Systems : an empirical study in Italy
Murmura, Federica
;
Bravi, Laura
- In:
Total quality management & business excellence : an …
29
(
2018
)
12
,
pp. 1466-1481
Persistent link: https://www.econbiz.de/10011919022
Saved in:
9
Critical linkages between quality management practices and performance from Indian IT enabled service SMEs
Basu, Rana
;
Bhola, Prabha
;
Ghosh, Indranil
;
Dan, Pranab K.
- In:
Total quality management & business excellence : an …
29
(
2018
)
8
,
pp. 881-919
Persistent link: https://www.econbiz.de/10011884022
Saved in:
10
The impact of management leadership on quality performance throughout a supply chain : an empirical study
Teoman, Seyhan
;
Ülengin, Füsun
- In:
Total quality management & business excellence : an …
29
(
2018
)
12
,
pp. 1427-1451
Persistent link: https://www.econbiz.de/10011919004
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