Search Results - "knowledge management"

Customer Knowledge Management : Leveraging Soft Skills to Improve Customer Focus

Sain, Soumit - 2014

Knowledge Management Today -- Review of Soft Skills Within Knowledge Management -- Soft Skills Within Customer … Knowledge Management and Their Impact on Customer Focus -- Analysis and Evidence -- Soft Skill Drivers for Successful CKM … book presents the interrelationship between customer knowledge management, customer focus and soft skills, and also …

Persistent link: https://www.econbiz.de/10014020669

Knowledge Management and Human Resource Practices in an Innovation Perspective : Evidence from France

Galia, Fabrice - 2014

French data set, we aim at studying the complementarities between knowledge management and human resource management …

Persistent link: https://www.econbiz.de/10014028580

Knowledge Management : Value Creation Through Organizational Learning

North, Klaus - 2014

This textbook on Knowledge Management is a result of more than twenty years of research, teaching and consulting … easy to use knowledge management tools make this work a compendium for learning, and for implementing knowledge management …

Persistent link: https://www.econbiz.de/10013523076

Designing a successful KM strategy : a guide for the knowledge management professional

Barnes, Stephanie - 2014

-- Introduction -- Chapter 1: What Exactly Is Knowledge Management, and Why Do We Need It? -- The KM Landscape -- A Useful Boston … -- Chapter 3: Making the Case for a Knowledge Management Strategy -- Is Knowledge a Key Business Issue for You? -- Is There … Demographics -- Example of Business Imperatives -- Summary and Next Steps -- Chapter 7: Knowledge Management Vision and Scope …

Persistent link: https://www.econbiz.de/10012687429

Deus ex machina? Career progress and the contingent benefits of knowledge management systems

Galunic, Charles; Sengupta, Kishore; Petriglieri, … - In: European Management Journal 32 (2014) 1, pp. 13-23

Knowledge management (KM) systems are increasingly common in firms which promote self-managed careers and autonomy …

Persistent link: https://www.econbiz.de/10010786646

Knowledge management helps MindTree to flourish

C. Pandey, Satyendra; Dutta, Andrew - In: Human Resource Management International Digest 22 (2014) 4, pp. 19-21

Purpose – The purpose of this paper is to describes the role of knowledge management at MindTree, a medium-sized Indian … work for. Design/methodology/approach – The paper investigates the relationship between knowledge management and innovation … at the company and describes its various knowledge-management initiatives. Findings – The paper explains that the company …

Persistent link: https://www.econbiz.de/10014754182

The Strategic Alignment between Knowledge Management and Information Systems Strategy: The Impact of Contextual and Cultural Factors

Al-Ammary, Jaflah - In: Journal of Information & Knowledge Management (JIKM) 13 (2014) 01, pp. 1450006-1

A knowledge asset has been increasingly recognised as the most valuable asset in organisations as it playing an enabling role in formulating a successful strategies and achieving a sustainable competitive advantage. However, to continuously capture, maintain and reuse the key information, and...

Persistent link: https://www.econbiz.de/10010748339

An Overview of Knowledge Management Techniques for e-Recruitment

Martinez-Gil, Jorge - In: Journal of Information & Knowledge Management (JIKM) 13 (2014) 02, pp. 1450014-1

knowledge management called semantic processing. Therefore, we overview the major techniques from this field that can play a key …

Persistent link: https://www.econbiz.de/10010790499

Knowledge Management in the Petroleum Industry of Iran

Khodabakhshzadeh, Saeed; Khodabakhshzadeh, Taghi; … - In: Journal of Information & Knowledge Management (JIKM) 13 (2014) 02, pp. 1450016-1

Knowledge managements (KM) increases the capability of organisations and companies in today's competitive environment. It is important that managers in petroleum companies proactively prepare their organisations and its members as they begin to implement KM systems. Then, as the first step, they...

Persistent link: https://www.econbiz.de/10010790504

Knowledge management and organizational performance in the service industry: The role of transformational leadership beyond the effects of transactional leadership

Birasnav, M. - In: Journal of Business Research 67 (2014) 8, pp. 1622-1629

transactional leadership, knowledge management (KM) process, and organizational performance. Data are collected from human resource …

Persistent link: https://www.econbiz.de/10010776872