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Search: isPartOf:"Service Business"
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Dienstleistungsqualität
117
Service quality
116
Consumer behaviour
107
Konsumentenverhalten
107
Kundenzufriedenheit
95
Customer satisfaction
94
Beziehungsmarketing
89
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85
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73
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70
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54
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39
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39
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33
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33
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30
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28
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28
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27
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26
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24
KMU
24
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23
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22
Betriebliche Wertschöpfung
22
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22
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Trimi, Silvana
21
Lee, Donhee
20
Lee, Sang M.
17
Noh, Yonghwi
9
Jeon, Sunran
8
Le Nguyen Hau
8
Lee, Sang Gun
8
Montoro-Sánchez, Ángeles
7
Olson, David L.
7
Su, Che-Jen
7
Akehurst, Gary
6
An, Myungsook
6
Lee, Gyehee
6
Pham Ngoc Thuy
6
Chang, Hsin Hsin
5
Cruz-Ros, Sonia
5
Ferreira, João J. M.
5
Geum, Youngjung
5
Gil Saura, Irene
5
Hong, Soon Goo
5
Kim, Taegoo
5
Lee, Chia-chi
5
Lee, Hong-hee
5
Lim, SeongBae
5
Park, Heejun
5
Park, Sang-hyun
5
Willoughby, Michael
5
Chadee, Doren
4
Chaves, Rafael
4
Cho, Insu
4
Gil-Pechuán, Ignacio
4
Huarng, Kun-huang
4
Hwang, Taewon
4
Jeng, Don Jyh-Fu
4
Jeon, Aeeun
4
Joo, Jaehun
4
Kim, Jae Kyung
4
Kim, Kwang-jae
4
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4
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Springer Fachmedien Wiesbaden
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Service business
517
Service business : an international journal
138
Service Business
70
Service business model innovation in the healthcare and hospital management : models, strategies, tools
15
Forum Dienstleistungsmanagement
2
Camilleri, M.A. & Troise, C. (2022). Live support by chatbots with artificial intelligence: A future research agenda. Service Business
1
Visnjic Kastalli, I., B. Van Looy and A. Neely. 2013. Steering Manufacturing Firms Towards Service Business Model Innovation. California Management Review 56(1): 100-123
1
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ECONIS (ZBW)
531
OLC EcoSci
143
RePEc
70
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51
Development of a citizen participation public service innovation model based on smart governance
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
17
(
2023
)
3
,
pp. 669-694
Persistent link: https://www.econbiz.de/10014333853
Saved in:
52
How independent should a board be? : examine the corporate social responsibility performance in the US healthcare sector
Gu, Vicky Ching
- In:
Service business
17
(
2023
)
3
,
pp. 695-721
Persistent link: https://www.econbiz.de/10014333855
Saved in:
53
The effect of subscription relational bond on customer engagement and stickiness in podcast : the moderating role of social connectedness
Chen, Yu Hsin
;
Keng, Ching-Jui
- In:
Service business
17
(
2023
)
3
,
pp. 723-745
Persistent link: https://www.econbiz.de/10014333856
Saved in:
54
Segmenting travellers of luxury destinations in a post-pandemic era
Nabi, Nazia
- In:
Service business
17
(
2023
)
3
,
pp. 747-770
Persistent link: https://www.econbiz.de/10014333859
Saved in:
55
O2O switching determinants and successful drivers in omnichannel retailing services
Wu, Pei-Ju
- In:
Service business
17
(
2023
)
3
,
pp. 771-788
Persistent link: https://www.econbiz.de/10014333861
Saved in:
56
Special Issue: Implementing Industry 4.0 Technologies in Services: (Opportunities and Reinventions in
Service
Business
)
Flavián Blanco, Carlos
(
ed.
);
Belk, Russell W.
(
ed.
); …
-
2023
Persistent link: https://www.econbiz.de/10014283027
Saved in:
57
The reaction of coworking spaces to the COVID-19 pandemic : a dynamic capabilities perspective
Cabral, Victor
;
Winden, Willem van
- In:
Service business
16
(
2022
)
2
,
pp. 257-281
Persistent link: https://www.econbiz.de/10013273613
Saved in:
58
Explaining COVID-19 shock wave mechanism in the European service industry using convergence clubs analysis
Škare, Marinko
;
Soriano, Domingo Riberio
- In:
Service business
16
(
2022
)
2
,
pp. 283-307
Persistent link: https://www.econbiz.de/10013273615
Saved in:
59
Impacts of customer incivility and abusive supervision on employee performance : a comparative study of the pre- and post-COVID-19 periods
Shin, Yuhyung
;
Hur, Won-Moo
;
Hwang, Hansol
- In:
Service business
16
(
2022
)
2
,
pp. 309-330
Persistent link: https://www.econbiz.de/10013273619
Saved in:
60
Lifelong good soldiers of higher education institutions : driving factors and obstructions of alumni loyalty
Wu, Shih-Hao
;
Huang, Stephen Chi-Tsun
;
Tsai, Ching-Yi Daphne
- In:
Service business
16
(
2022
)
2
,
pp. 331-357
Persistent link: https://www.econbiz.de/10013273621
Saved in:
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