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Search: isPartOf:"Service Business"
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Dienstleistungsqualität
117
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116
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107
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107
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95
Customer satisfaction
94
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Trimi, Silvana
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Le Nguyen Hau
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Lee, Sang Gun
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Montoro-Sánchez, Ángeles
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Olson, David L.
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Su, Che-Jen
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Akehurst, Gary
6
An, Myungsook
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Lee, Gyehee
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Pham Ngoc Thuy
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Chang, Hsin Hsin
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Cruz-Ros, Sonia
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Service business
517
Service business : an international journal
138
Service Business
70
Service business model innovation in the healthcare and hospital management : models, strategies, tools
15
Forum Dienstleistungsmanagement
2
Camilleri, M.A. & Troise, C. (2022). Live support by chatbots with artificial intelligence: A future research agenda. Service Business
1
Visnjic Kastalli, I., B. Van Looy and A. Neely. 2013. Steering Manufacturing Firms Towards Service Business Model Innovation. California Management Review 56(1): 100-123
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ECONIS (ZBW)
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143
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71
Willingness to pay for travel insurance as a risk reduction behavior : health-related risk perception after the outbreak of COVID-19
Choe, Yeongbae
;
Kim, Hyesun
;
Choi, Youngjoon
- In:
Service business
16
(
2022
)
3
,
pp. 445-467
Persistent link: https://www.econbiz.de/10013459438
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72
Impacts of Covid-19 on travel intention for summer 2020 : a trend in proximity tourism mediated by an attitude towards Covid-19
Lebrun, Anne-Marie
;
Corbel, Roxane
;
Bouchet, Patrick
- In:
Service business
16
(
2022
)
3
,
pp. 469-501
Persistent link: https://www.econbiz.de/10013459443
Saved in:
73
Cosmopolitan tourists : the most resilient travellers in the face of COVID-19
Veréb, Vanda
;
Nobre, Helena
;
Farhangmehr, Minoo
- In:
Service business
16
(
2022
)
3
,
pp. 503-527
Persistent link: https://www.econbiz.de/10013459445
Saved in:
74
Effectiveness of the talent cultivation training program for industry transformation in Taiwan during the COVID-19 pandemic
Lin, Fang-Yi
- In:
Service business
16
(
2022
)
3
,
pp. 529-556
Persistent link: https://www.econbiz.de/10013459451
Saved in:
75
Recovering from the COVID-19 shock : the role of risk perception and perceived effectiveness of protective measures on travel intention during the pandemic
Yoo, Joon Woo
;
Park, Junsung
;
Lee, Jong Ho
;
Park, Heejun
- In:
Service business
16
(
2022
)
3
,
pp. 557-580
Persistent link: https://www.econbiz.de/10013459456
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76
COVID-19 preventive measures and restaurant customers’ intention to dine out : the role of brand trust and perceived risk
Wei, Chunhao
;
Chen, Han
;
Lee, Yee Ming
- In:
Service business
16
(
2022
)
3
,
pp. 581-600
Persistent link: https://www.econbiz.de/10013459464
Saved in:
77
COVID-19 vaccine distribution : exploring strategic alternatives for the greater good
Asllani, Arben
;
Trimi, Silvana
- In:
Service business
16
(
2022
)
3
,
pp. 601-619
Persistent link: https://www.econbiz.de/10013459473
Saved in:
78
Buyer-supplier interactions in business services : variety in relational interfaces
Baptista, Cristina Sales
;
Mota, João
;
Santos, Jose Novais
- In:
Service business
16
(
2022
)
3
,
pp. 621-643
Persistent link: https://www.econbiz.de/10013459474
Saved in:
79
B2B buyer operational capability for the effective delivery of technology-enabled services in a multi-facility context
Teixeira, Rafael
;
Przyczynski, Renato
;
Shockley, Jeff
- In:
Service business
16
(
2022
)
3
,
pp. 645-679
Persistent link: https://www.econbiz.de/10013459477
Saved in:
80
Understand the differences in the brand equity construction process between local and foreign restaurants
Ruan, Wen-Qi
;
Zhang, Shu-Ning
- In:
Service business
16
(
2022
)
3
,
pp. 681-719
Persistent link: https://www.econbiz.de/10013459480
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