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Search: isPartOf:"Service Business"
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Dienstleistungsqualität
117
Service quality
116
Consumer behaviour
107
Konsumentenverhalten
107
Kundenzufriedenheit
95
Customer satisfaction
94
Beziehungsmarketing
89
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85
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73
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70
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Trimi, Silvana
21
Lee, Donhee
20
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Noh, Yonghwi
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Jeon, Sunran
8
Le Nguyen Hau
8
Lee, Sang Gun
8
Montoro-Sánchez, Ángeles
7
Olson, David L.
7
Su, Che-Jen
7
Akehurst, Gary
6
An, Myungsook
6
Lee, Gyehee
6
Pham Ngoc Thuy
6
Chang, Hsin Hsin
5
Cruz-Ros, Sonia
5
Ferreira, João J. M.
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Geum, Youngjung
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Gil Saura, Irene
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Hong, Soon Goo
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Kim, Taegoo
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Lee, Chia-chi
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Lim, SeongBae
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Park, Heejun
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Park, Sang-hyun
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Chadee, Doren
4
Chaves, Rafael
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Cho, Insu
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Gil-Pechuán, Ignacio
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Huarng, Kun-huang
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Hwang, Taewon
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Jeng, Don Jyh-Fu
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Jeon, Aeeun
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Joo, Jaehun
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Kim, Jae Kyung
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4
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Springer Fachmedien Wiesbaden
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Service business
517
Service business : an international journal
138
Service Business
70
Service business model innovation in the healthcare and hospital management : models, strategies, tools
15
Forum Dienstleistungsmanagement
2
Camilleri, M.A. & Troise, C. (2022). Live support by chatbots with artificial intelligence: A future research agenda. Service Business
1
Visnjic Kastalli, I., B. Van Looy and A. Neely. 2013. Steering Manufacturing Firms Towards Service Business Model Innovation. California Management Review 56(1): 100-123
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ECONIS (ZBW)
531
OLC EcoSci
143
RePEc
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81
Blurred lines : comparing room rates, star-ratings, and user-generated contents for full-service and select-service hotels
Belarmino, Amanda
;
Koh, Yoon
;
Shin, Hyejo Hailey
- In:
Service business
16
(
2022
)
3
,
pp. 721-742
Persistent link: https://www.econbiz.de/10013459482
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82
Core Chinese cultural values : perceived justice and post-recovery satisfaction in higher education services
Lee, Joseph Lok-Man
;
Cheng, Calvin Wah-On
;
Liu, Vanessa …
- In:
Service business
16
(
2022
)
3
,
pp. 743-770
Persistent link: https://www.econbiz.de/10013459485
Saved in:
83
The role of experiential value, novelty, and satisfaction in robot barista coffee shop in South Korea : COVID-19 crisis and beyond
Kim, Seon Hee
;
Yoo, Se Ran
;
Jeon, Hyeon Mo
- In:
Service business
16
(
2022
)
3
,
pp. 771-790
Persistent link: https://www.econbiz.de/10013459487
Saved in:
84
Training mom entrepreneurs in Pakistan : a replication model
Qureshi, Shahid
;
Welsh, Dianne H. B.
;
Khan, Ambreen R.
- In:
Service business
16
(
2022
)
4
,
pp. 799-823
Persistent link: https://www.econbiz.de/10013459496
Saved in:
85
Understanding innovative work behaviour of women in service firms
AlEssa, Hanan S.
;
Durugbo, Christopher M.
- In:
Service business
16
(
2022
)
4
,
pp. 825-862
Persistent link: https://www.econbiz.de/10013459497
Saved in:
86
Women's social entrepreneurship and livelihood innovation : an exploratory study from India
Tripathy, K. K.
;
Paliwal, Manisha
;
Singh, Anshu
- In:
Service business
16
(
2022
)
4
,
pp. 863-881
Persistent link: https://www.econbiz.de/10013459499
Saved in:
87
Overcoming bias against funding of female-led entrepreneurial initiatives : the democratizing influence of online crowdlending platforms
Singh, Shivendu Pratap
;
Sego, Trina A.
;
Sarin, Shikhar
- In:
Service business
16
(
2022
)
4
,
pp. 907-933
Persistent link: https://www.econbiz.de/10013459510
Saved in:
88
A systematic literature review of women in social entrepreneurship
Jeong, EuiBeom
;
Yoo, Hanna
- In:
Service business
16
(
2022
)
4
,
pp. 935-970
Persistent link: https://www.econbiz.de/10013459511
Saved in:
89
The context-based review recommendation system in e-business platform
Lee, Ki-Kwang
;
Lee, Hong-Hee
;
Cho, Su-Ji
;
Min, Gyung-Su
- In:
Service business
16
(
2022
)
4
,
pp. 991-1013
Persistent link: https://www.econbiz.de/10013459517
Saved in:
90
Employee perceived meaning of work and service adaptive behavior : a psychological resourcefulness perspective
Chou, Cindy Yunhsin
;
Shen, Yung-Cheng
;
Wu, Po Han
;
Lin, …
- In:
Service business
16
(
2022
)
4
,
pp. 1035-1063
Persistent link: https://www.econbiz.de/10013459522
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