Core Chinese cultural values : perceived justice and post-recovery satisfaction in higher education services
Year of publication: |
2022
|
---|---|
Authors: | Lee, Joseph Lok-Man ; Cheng, Calvin Wah-On ; Liu, Vanessa Shun-Wah |
Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 16.2022, 3, p. 743-770
|
Subject: | Doctrine of the mean | Perceived justice | Post-recovery satisfaction | Relationship continuity | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Gerechtigkeit | Justice | Soziale Werte | Social values | China |
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