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Search: isPartOf:"Service Business"
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Dienstleistungsqualität
117
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116
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107
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107
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95
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94
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Trimi, Silvana
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Jeon, Sunran
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Le Nguyen Hau
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Montoro-Sánchez, Ángeles
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Olson, David L.
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Su, Che-Jen
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Akehurst, Gary
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An, Myungsook
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Lee, Gyehee
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Pham Ngoc Thuy
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Chang, Hsin Hsin
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Service business
517
Service business : an international journal
138
Service Business
70
Service business model innovation in the healthcare and hospital management : models, strategies, tools
15
Forum Dienstleistungsmanagement
2
Camilleri, M.A. & Troise, C. (2022). Live support by chatbots with artificial intelligence: A future research agenda. Service Business
1
Visnjic Kastalli, I., B. Van Looy and A. Neely. 2013. Steering Manufacturing Firms Towards Service Business Model Innovation. California Management Review 56(1): 100-123
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ECONIS (ZBW)
531
OLC EcoSci
143
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Validation of a design orientation scale in the trade and tourism sectors and assessment of its impact on firms' performance
Cantó-Primo, Mónica
;
Gil Saura, Irene
;
Frasquet …
- In:
Service business
18
(
2024
)
1
,
pp. 81-100
Persistent link: https://www.econbiz.de/10014504720
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2
The impact of internal social responsibility on service employees' job satisfaction and organizational engagement
Loan Van Thi Hong
;
Le Dang Lang
;
Trong Liem‑Phuoc Ngo
; …
- In:
Service business
18
(
2024
)
1
,
pp. 101-131
Persistent link: https://www.econbiz.de/10014504722
Saved in:
3
The effect of social proximity, attribution, and guilt on accepting dysfunctional customer behavior
Tomazelli, Joana Boesche
;
Rohden, Simoni F.
;
Espartel, …
- In:
Service business
18
(
2024
)
1
,
pp. 133-159
Persistent link: https://www.econbiz.de/10014504746
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4
Connecting artificial intelligence to value creation in services : mechanism and implications
Kim, Minjun
- In:
Service business
17
(
2023
)
4
,
pp. 851-878
Persistent link: https://www.econbiz.de/10014504659
Saved in:
5
Flash sales : how consumers' emotional responses to negative word-of-mouth affect diagnosticity and purchase intentions
Tan, Wee Kheng
;
Chen, Po-Yen
- In:
Service business
17
(
2023
)
4
,
pp. 1001-1024
Persistent link: https://www.econbiz.de/10014504691
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6
A qualitative investigation of infusing products with service via strategic alliances among SMEs : a case of servitization
Pombo, Diogo
;
Franco, Mário
- In:
Service business
17
(
2023
)
2
,
pp. 529-555
Persistent link: https://www.econbiz.de/10014333835
Saved in:
7
Motivations and attitudes towards consulting eWOM when booking accommodation
Moliner-Velázquez, Beatriz
;
Fuentes-Blasco, María
; …
- In:
Service business
17
(
2023
)
2
,
pp. 557-578
Persistent link: https://www.econbiz.de/10014333837
Saved in:
8
Towards becoming a service-dominant enterprise : an actor engagement perspective
Chou, Hsin-Hui
;
Huang, Chao-Chin
;
Tu, Pei-Yun
- In:
Service business
17
(
2023
)
2
,
pp. 607-632
Persistent link: https://www.econbiz.de/10014333845
Saved in:
9
Promoting intrapreneurial behavior in banking : the role of high-performance work systems, knowledge management processes, and supervisor support
Revuelto-Taboada, Lorenzo
;
Portalanza-Chavarría, Alexandra
- In:
Service business
17
(
2023
)
3
,
pp. 789-817
Persistent link: https://www.econbiz.de/10014333863
Saved in:
10
Key concepts in artificial intelligence and technologies 4.0 in services
Belk, Russell W.
;
Belanche, Daniel
;
Flavián Blanco, Carlos
- In:
Service business
17
(
2023
)
1
,
pp. 1-9
Persistent link: https://www.econbiz.de/10014282848
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