Information sources have long been considered an important variable in understanding consumer purchasing behaviors. Although research on information sources has been performed in a wide range of social disciplines, this variable has never been operationalized in a services marketing context. In...

Tourism is not only affected by pandemics and epidemics but also contributes to their spread, affecting not only tourists but also the communities in their destinations. The COVID-19 pandemic brought about a new crisis, challenging the travel industry more than ever before. Several studies have...