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Competitive marketing strategies of churches in Ghana : a theoretical development

Yalley, Andrews Agya - In: International review on public and non-profit marketing 19 (2022) 1, pp. 77-99

Persistent link: https://www.econbiz.de/10013168403

Customer readiness to co-production of mobile banking services : a customer-only co-production perspective

Yalley, Andrews Agya - In: Journal of financial services marketing 27 (2022) 2, pp. 81-95

Persistent link: https://www.econbiz.de/10013270397

The influence of public university library service quality and library brand image on user loyalty

Twum, Kojo Kakra; Yalley, Andrews Agya; Agyapong, … - In: International review on public and non-profit marketing 18 (2021) 2, pp. 207-227

Persistent link: https://www.econbiz.de/10012545525

A cross-country study of service productivity

Sekhon, Harjit; Yalley, Andrews Agya; Roy, Sanjit; … - In: The service industries journal 36 (2016) 5/6, pp. 223-238

Persistent link: https://www.econbiz.de/10011583913

Service production process : implications for service productivity

Yalley, Andrews Agya; Sekhon, Harjit Singh - In: The international journal of productivity and … 63 (2014) 8, pp. 1012-1030

Persistent link: https://www.econbiz.de/10010440773

Service production process: implications for service productivity

Agya Yalley, Andrews; Singh Sekhon, Harjit - In: International Journal of Productivity and Performance … 63 (2014) 8, pp. 1012-1030

Purpose – The purpose of this paper is to differentiate the production process within services from the dominant manufacturing-based production process, with the objective of delineating the production process in services and highlighting its implication for service productivity....

Persistent link: https://www.econbiz.de/10014798371