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Search: person:"Ban, Joowon"
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Customer satisfaction
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Dienstleistungsqualität
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Ban, Joowon
3
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Kim, Hyoje Jay
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Qi, Xiaolie
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Journal of travel and tourism marketing
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The TQM journal : the international review of organizational improvement
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ECONIS (ZBW)
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A decision support system to evaluate the quality and warranty policies for remanufactured products
Kuik, Swee
;
Ban, Joowon
;
Diong, Li
;
Qi, Xiaolie
- In:
The TQM journal : the international review of …
35
(
2023
)
6
,
pp. 1471-1489
Persistent link: https://www.econbiz.de/10014326388
Saved in:
2
How service quality and perceived value affect behavioral intentions of ecolodge guests : the moderating effect of prior visit
Ban, Joowon
;
Kim, Hyoje Jay
;
Sheehan, Ben
;
Prideaux, Bruce
- In:
Journal of vacation marketing
28
(
2022
)
2
,
pp. 244-257
Persistent link: https://www.econbiz.de/10013257579
Saved in:
3
An exploratory examination of service quality attributes in the ecotourism industry
Ban, Joowon
;
Ramsaran, Rooma Roshnee
- In:
Journal of travel and tourism marketing
34
(
2017
)
1/3
,
pp. 132-148
Persistent link: https://www.econbiz.de/10011669962
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