Blanco, Tony; Négiar, Didier - In: Revue d'Économie Financière 69 (2002) 5, pp. 85-98
[eng] IT role in banking productivity . The French retail banking sector displayed a sustained productivity growth of 5.5 % per year between 1994 and 2000 in which IT played an important role both directly through its use in back-office automation and in the development of remote distribution...