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Search: person:"Bock, Andreas H."
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Telecommunications industry
3
Telekommunikationssektor
3
Beziehungsmarketing
2
Customer service
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Deutsche Telekom AG
2
Deutschland
2
Germany
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Kundenservice
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Social Web
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Social web
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Brand management
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Telekom Deutschland GmbH
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Bock, Andreas H.
4
Ebner, Winfried
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Rossmann, Alexander
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Salmen, Sonja
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Stalp, Oliver
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Handbook of social media management : value chain and business models in changing media markets
1
Marketing review St. Gallen : Marketingfachzeitschrift für Theorie & Praxis
1
Social Branding : Strategien - Praxisbeispiele - Perspektiven
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Twitter-Marketing : wer mitmacht, gewinnt!
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ECONIS (ZBW)
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"Telekom hilft" : customer service in the social web
Bock, Andreas H.
- In:
Handbook of social media management : value chain and …
,
(pp. 443-454)
.
2013
Persistent link: https://www.econbiz.de/10009762857
Saved in:
2
Telekom hilft : Kundenservice via Social Media
Bock, Andreas H.
;
Ebner, Winfried
;
Rossmann, Alexander
- In:
Marketing review St. Gallen : Marketingfachzeitschrift …
30
(
2013
)
3
,
pp. 74-85
Persistent link: https://www.econbiz.de/10009755997
Saved in:
3
"Telekom hilft" : Kundenservice im Social Web ist mehr als das neue Marketing
Bock, Andreas H.
- In:
Social Branding : Strategien - Praxisbeispiele - …
,
(pp. 253-262)
.
2012
Persistent link: https://www.econbiz.de/10009553520
Saved in:
4
"Telekom_hilft" : Pilotprojekt Kundenservice via Twitter
Salmen, Sonja
;
Bock, Andreas H.
;
Stalp, Oliver
- In:
Twitter-Marketing : wer mitmacht, gewinnt!
,
(pp. 85-98)
.
2010
Persistent link: https://www.econbiz.de/10008668724
Saved in:
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