"This part considers why management exists and what it contributes to human wealth and well-being. Management is both a universal human activity and a distinct occupation. We all manage in the first sense, as we organise our lives and deal with family and other relationships. As employees and...

To control the cost of drugs prescribed by general practitioners (GPs), the Netherlands Ministry of Health decided to implement an electronic prescription system. This paper uses an interpretive perspective to analyse the reasons for limited acceptance of the system. While the promotion campaign...

Preface to the seventh edition -- Preface to the first edition -- Acknowledgements -- An introduction to management -- Managing in organisations -- Models of management -- The environment of management -- Organisation cultures and contexts -- Managing internationally -- Corporate responsibility...