Dey, Asoke; Vijayaraman, B.S.; Choi, Jeong Hoon - In: Management Research Review 39 (2016) 4, pp. 399-424
Purpose Radio-frequency identification (RFID) systems are transforming hospital operations by improving care and reducing costs. However, hospital managers have some concerns about adopting RFID technologies. These are cost, return on investment, privacy and other technology issues. This study...