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Reisebüro-Management : Gestaltung der Vertriebsstrukturen im Tourismus
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Prozessmanagement im Reisebüro : die qualitäts- und ertragsorientierte Gestaltung der Leistungserstellung
Heller, Markus
;
David, Hendrik
- In:
Reisebüro-Management : Gestaltung der …
,
(pp. 203-215)
.
2008
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