Madera, Juan M.; Guchait, Priyanko; Dawson, Mary - In: International Journal of Contemporary Hospitality Management 30 (2018) 2, pp. 1211-1227
Purpose: The purpose of this paper is to examine how managers react to sexual harassment as a function of the harasser role that includes a customer as a source of harassment and an organization’s climate for sexual harassment. Design/methodology/approach: Using an experiment with a 2...