Farooq Sahibzada, Umar; Xu, Yan; Afshan, Gul; Khalid, Roshi - In: Business Process Management Journal 27 (2021) 6, pp. 1720-1746
Purpose: The purpose of this paper is to investigate the associations among knowledge-oriented leadership (KOL), knowledge worker satisfaction (KWS), knowledge worker productivity (KWP) and organizational performance (OP). The study hypothesizes that the explicit mixtures, i.e. KOL, KWS and KWP...