Corporate social responsibility (CSR) and customer loyalty in the hotel industry : a cross-country study
Khawaja Fawad Latif, Andrea Pérez, Umar Farooq Sahibzada
| Year of publication: |
2020
|
|---|---|
| Authors: | Latif, Khawaja Fawad ; Pérez, Andrea ; Sahibzada, Umar Farooq |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 89.2020, p. 1-13
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| Subject: | Corporate social responsibility | Cross-country | Image | Loyalty | Reputation | Satisfaction | Service quality | Corporate Social Responsibility | Dienstleistungsqualität | Hotellerie | Hotel industry | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Firmenimage | Corporate reputation | Welt | World |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2020.102565 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012293766