Swoboda, Bernhard; Haelsig, Frank; Schramm‐Klein, Hanna; … - In: International Journal of Retail & Distribution Management 37 (2009) 11, pp. 952-974
Purpose – The purpose of this paper is to focus on one of the main antecedents of consumer behaviour concerning its role in building a retail brand. It addresses how consumer involvement influences perception of retailer attributes, which affects customer‐based retail brand equity when...