Hatton, Michael J.; Mathews, Brian P. - In: Marketing Intelligence & Planning 14 (1996) 2, pp. 41-47
Working for Patients (1989), implemented in 1991, introduced into the National Health Service (NHS) the purchaser‐provider split, which created an “internal market” for health care. The key feature of this internal market was the concept of buying and selling of health services, with...