Wang, Yan; Taher, Yehia; Heuvel, Willem-Jan van den - In: International Journal of Information Systems in the … 7 (2015) 1, pp. 38-59
Service Networks (SNs) are open systems accommodating the co-production of new knowledge and services through organic peer-to-peer interactions. Key to broad success of SNs in practice is their ability to foster and ensure a high performance. By performance we mean the joint effort of tremendous...