1. Commercializing HR -- 2. Establishing your HR service vision -- 3. Specifying the service : what will HR deliver? -- 4. The building blocks : the service delivery model -- 5. Adapting the model -- 6. New HR : new line management? -- 7. Sizing the operation and building the business case -- 8....

Purpose – While Freeman's stakeholder management approach has attracted much attention from both scholars and practitioners, little empirical work has considered the interconnectedness of organisational perspectives and stakeholder perspectives. The purpose of this paper is to respond to this...

This concise guide is ideal for project and programme managers involved in business transformation; HR managers as well as Six Sigma specialists seeking to understand its applications within human resources.Mircea Albeanu and Ian Hunter explain some of the basic concepts to show how applying Six...