Idoughi, Djilali; Abdelhakim, Djeddi - In: International Journal of Electronic Government Research … 14 (2018) 1, pp. 63-85
Because user's satisfaction is considered one of the most important factors in e-government success assessment, this study examines impacts of system quality, information quality, service quality, digital skills, access means, service awareness, trust, and perceived usefulness on expressed...