Ikävalko, Heini; Hökkä, Päivi; Paloniemi, Susanna; … - In: Journal of Organizational Change Management 33 (2020) 7, pp. 1485-1498
Purpose: The study investigated emotional competence at work and elaborated emotional competence in relation to sociocultural aspects of emotions at work. Design/methodology/approach: Emotional competence at work was explored via interviews, surveys and observations. The study was conducted...