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Search: person:"Jeon, Seongun"
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Consumer behaviour
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Background music (BGM)
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Beschwerdemanagement
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Betrayal effect
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Jeon, Seongun
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Kim, Jonathan S.
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Park, Chulwon
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Australasian marketing journal
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International journal of hospitality management
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Effects of service failure on consumer responses across failure types : a moderating role of intimacy
Jeon, Seongun
;
Kim, Jonathan S.
- In:
Australasian marketing journal
24
(
2016
)
1
,
pp. 46-53
Persistent link: https://www.econbiz.de/10011484637
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2
Co-creation of background music : a key to innovating coffee shop management
Jeon, Seongun
;
Park, Chulwon
;
Yi, Youjae
- In:
International journal of hospitality management
58
(
2016
),
pp. 56-65
Persistent link: https://www.econbiz.de/10011581385
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