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Search: person:"Klein, Jan F."
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Beziehungsmarketing
5
Consumer behaviour
5
Konsumentenverhalten
5
Relationship marketing
5
Einzelhandel
3
Retail trade
3
Brand management
2
Innovation
2
Innovation adoption
2
Innovationsakzeptanz
2
Markenführung
2
Personalization
2
Sharing economy
2
Access-based services
1
Assemblage
1
B-to-B-Marketing
1
Blockchain technology
1
Brand
1
Brand experience
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Brand familiarity
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Burdens of ownership
1
Business-to-business
1
Business-to-business marketing
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Cloud Computing
1
Cloud computing
1
Customer experience
1
Customer experience management
1
Customer journey management
1
Customer satisfaction
1
Customer-facing retail technology
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Data envelopment analysis
1
Data-Envelopment-Analyse
1
Dienstleistung
1
Dienstleistungsinnovation
1
Dienstleistungsqualität
1
Dienstleistungssektor
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Digital service
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Digitalisierung
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Article
14
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Language
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English
12
German
3
Author
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Klein, Jan F.
15
Merfeld, Katrin
5
Falk, Tomas
4
Henkel, Sven
4
Aspara, Jaakko
3
Gahler, Markus
3
Paul, Michael
3
Esch, Franz-Rudolf
2
Luo, Xueming
2
Riegger, Anne-Sophie
2
Bergner, Kai
1
Buechel, Berno
1
Föller, Franziska
1
Gloukhovtsev, Alexei
1
Großmann, Christopher Maurice
1
Knörle, Christian
1
Schepers, Jeroen J. L.
1
Schmitt, Mirjam
1
Terpoorten, Claas
1
Tikkanen, Henrikki
1
Wilhelms, Mark-Philipp
1
Wittkowski, Kristina
1
Zhang, Yuchi
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Journal of business research : JBR
4
Journal of service research
2
Corporate Brand Management : Marken als Anker strategischer Führung von Unternehmen
1
Homo oeconomicus : HOE ; journal of behavioral and institutional economics
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of Service Management
1
Journal of service research : JSR
1
Marketing Review St.Gallen
1
Marketing review St. Gallen : Marketingfachzeitschrift für Theorie & Praxis
1
Technological forecasting & social change : an international journal
1
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ECONIS (ZBW)
13
EconStor
1
Other ZBW resources
1
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11
The dilemma of service productivity and service innovation : an empirical exploration in financial services
Aspara, Jaakko
;
Klein, Jan F.
;
Luo, Xueming
;
Tikkanen, …
- In:
Journal of service research : JSR
21
(
2018
)
2
,
pp. 249-262
Persistent link: https://www.econbiz.de/10011855809
Saved in:
12
Restrictions in spatial competition : the effects on firms and consumers
Buechel, Berno
;
Klein, Jan F.
- In:
Homo oeconomicus : HOE ; journal of behavioral and …
33
(
2016
)
1/2
,
pp. 157-172
Persistent link: https://www.econbiz.de/10012225441
Saved in:
13
Linking pop-up brand stores to brand experience and word of mouth : the case of luxury retail
Klein, Jan F.
;
Falk, Tomas
;
Esch, Franz-Rudolf
; …
- In:
Journal of business research : JBR
69
(
2016
)
12
,
pp. 5761-5767
Persistent link: https://www.econbiz.de/10011597493
Saved in:
14
On customer touchpoints and brand outcomes
Klein, Jan F.
-
2015
Persistent link: https://www.econbiz.de/10011504471
Saved in:
15
Customer Touchpoint Management für Corporate Brands umsetzen
Esch, Franz-Rudolf
;
Klein, Jan F.
;
Knörle, Christian
; …
- In:
Corporate Brand Management : Marken als Anker …
,
(pp. 427-448)
.
2014
Persistent link: https://www.econbiz.de/10010466424
Saved in:
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